Customer Service Forklift Operator
Resume:
JENNIFER KORNAS
SKILLS
• Valid Driver's License
• Schedule Management
• Safety Protocols and Standards
• GPS and Route Planning
• Customer Service
Safe Driving and Transportation
Techniques
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• Properly Loading and Unloading
• Damage Prevention
• Safety Management
• Verbal and Written Communication
Bill of Lading/Invoice and Manifest
Review
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Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Hardworking employee enthusiastic about learning all aspects of job. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Safety-focused individual possessing outstanding driving record. Proactive, reliable and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic. Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs. Punctual Driver with unprecedented talents in truck operations, loading and unloading and route coordination. Experience in operating and driving various trucks to transport goods and materials. Committed to ensuring delivery within specified timeframes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry- level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. WORK HISTORY
February 2017 - Current
Driver Uber/Lyft, San Francisco, CA
July 2018 - March 2023
Certified Forklift Operator Wal-Mart Distribution Center, Cocoa, FL
• Followed all relevant traffic laws and safety regulations.
• Utilized GPS and other navigation tools to plan routes and stay on schedule. Maintained professional and friendly demeanor during deliveries to uphold company reputation.
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• Delivered goods and products to customer on time and in excellent condition. Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
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Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
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• Coordinated efficient routes to avoid delays and optimize schedules. Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
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Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
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• Drove safely in various weather and road conditions to avoid accidents.
• Cleaned vehicle regularly to maintain professional appearance.
• Unloaded and stacked materials by raising and lowering lifting devices. Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
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Transported goods between warehouse locations according to shipment and storage needs.
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CONTACT
Cocoa, FL 32926
ad5x6s@r.postjobfree.com
May 2011 - June 2016
Chef Lucky Rooster, Daytona Beach Fl
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
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Coordinated with other lift truck drivers and production personnel to process orders efficiently.
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Unloaded materials and goods at designated locations for best project availability.
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• Packed items into appropriate containers for shipment. Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
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• Checked items against documentation for accuracy.
• Unloaded trucks and rail cars and moved materials to staging area.
• Communicated with floor managers to determine merchandise placement. Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
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Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
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Operated forklift in compliance with OSHA guidelines and organizational policies.
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Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
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Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
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• Completed cycle counts and monthly inventory.
Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
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Maneuvered forklift safely in congested and confined areas using [Skill] and
[Technique].
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Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
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• Checked and tested foods to verify quality and temperature. Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
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Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
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Scheduled and received food and beverage deliveries, adhering to food cost and budget.
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Developed kitchen staff through training, disciplinary action, and performance reviews.
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Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
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Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
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Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
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Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
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Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
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Designed and maintained menus to offer variety of high quality and consistency of dishes.
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• Motivated staff to perform at peak efficiency and quality.
• Managed staff schedules and maintained adequate coverage for all shifts. Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
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Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
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• Oversaw food preparation and monitored safety protocols. EDUCATION
High School Diploma
Victoria East High School, Victoria, TX
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