Customer Service General Manager
Resume:
Connie Sigmon
Eager and hard working
White Lake, MI
ad5x59@r.postjobfree.com
I am now looking for a job i which I can explain during the interview. I am dedicated, devoted and a hard work ethic from growing up on a farm. I am excellent at multi tasking and also customer service. Ability to think outside the box and problem solve. Detail oriented, punctual, team builder, sales driven and customer devoted
Work Experience
General Manager
My Suit Club - Novi, MI
May 2021 to Present
I am the general manager overseeing both of the stores for a menswear retail mom-and-pop store. I am charge of hiring, scheduling, merchandising, cold calls on leads, bridal shows, ordering, building wedding suit packages for pick up, preparing suits for alterations, customer service and sales. I developed our excel check in sheets, order tracking and customer upcoming orders that we use on daily basis Business Owner
Beautiful Crazy Day of Coordinating - White Lake, MI May 2020 to Present
I am the owner of Beautiful Crazy Day of Coordinating we do wedding, graduation and corporate event planning.
Both my daughter and I are co ownerz of the business as well. I run all ads, social media and bridal shows to keep our business name out there for merchandising. I do the calling, scheduling, contracts, billing and follow up calls with all clients. Store Manager
President tuxedo - Sterling Heights, MI
February 2012 to June 2020
I ran the highest volume store in the company. I hired my employees. And had excellent customer reviews. I had to maintain payroll to revenue. I was store of the month several times. I did bridal shows and to cal leads weekly and encouraging them to shop with us. I had to follow up on orders and confirm fittings, pick ups and styles to make sure no hiccups in weddings. Lead follow up and sales calls daily lead to the success of our store.
District Manager
Lowes Company - Detroit, MI
August 1993 to February 2012
I started as a part time cashier, became a department manager, then an assistant manager. For 12 year’s I was district Manager of operations
Lowes downsized and i was offered to go back to indiana but was going through a divorce and did what was best for my child and declined. While there I earned district manager of year 2 times and assistant manager of the year 2 years. I maintained audit scores of 85 and higher and over saw 9 stores. I was in charge of hiring, pricing, receiving, delivery, cash office, cashiers, accounts receivable and payable, inventory control and safety
Education
Associate in Business
Ball State University - Muncie, IN
August 1990 to May 1993
High school diploma in General Studies
Monroe Central Jr-Sr High School - Parker City, IN September 1977 to June 1990
Skills
• Retail Management
• Store Management Experience
• Profit & Loss
• Cash Handling
• Merchandising
• Management
• Recruiting
• Sales Management
• Payroll
• Accounts Payable
• Assistant Manager Experience
• Accounts Receivable
• Photography
• Customer service
• Accounts receivable
• Pricing
• Payroll
• Accounts payable
• Accounting
• Cold calling
• Sales
• Cash handling
• Profit & loss
• Sales management
• Store management
• Photography
• Cash register
• Merchandising
• Microsoft Office
• Windows
• Shipping & receiving
• Marketing
• Typing
• Office management
• Social media management
• Retail sales
• Supervising experience
• Microsoft Outlook
• Administrative Experience
• Event Planning
• Events Management
• Operations Management
• Bookkeeping
• Purchasing
Groups
Algonac class of 2020 co-chair
June 2019 to July 2020
I was co chair of the senior class and organized the first ever prom expo at the school where we was on ebw tv. We had 45 vendors I was able to recruit and a fashion show I organized to help raise money for our senior all night party we raised 2500.00 in our first year Haunted drive co owner
August 2013 to Present
We do a haunted event every year for the community free of charge and have gift basket donations where we raffle off and give the proceeds to a local charity. We get about 25 baskets donated each year
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