Customer Service Security Guard

Ricky Armstead

West Point, MS ***** 662-***-**** **********@******.***

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skills

Vehicle Maintenance

Route Determination

Customer Service

Safe Driving Techniques

Experience

DRIVER 08/2021 - 11/2022

Babers Leasing - West Point, MS

Demonstrated professional conduct with clients to deliver outstanding customer service. Coordinated with team members and remained flexible in work scheduling to meet service needs. Monitored traffic conditions and applied defensive strategies to avoid accidents. Utilized GPS to optimize routes and continuously meet estimated delivery times. Determined most expedient trip by mapping out driving routes ahead of time. Loaded and unloaded merchandise efficiently to meet demanding route targets. Reviewed work orders to perform freight movement and deliveries. Inspected vehicle before and after every trip to assess performance and maintenance requirements. Secured merchandise, avoiding damage during transportation. BAILOR 01/2021 - 08/2021

Franklin Furniture - Houston, MS

Monitored machines, diagnosed problems and performed basic corrections to keep equipment operational during shifts.

Maintained inventory of supplies and informed manager when supplies fell below acceptable volumes. SECURITY GUARD 01/2016 - 05/2021

Robinsons Security - West Point, MS

Searched individuals and baggage for weapons and other prohibited items. Warned persons of rule infractions or violations and evicted violators from premises. Screened visitors and employees for weapons and contraband with hand wands and metal detectors. Guarded restricted areas to prevent unauthorized entry. Verified photo IDs and tickets to allow guests passage. Observed patrons and customers to quickly address security situations. Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts. COOK 03/2019 - 11/2020

Taco Bell - Starkville, MS

Grilled and deep fried various foods from meats to potatoes. Followed established procedures and requirements for safe food handling, storage and service. Maintained safe operations of food prep equipment to reduce complications and retain safety procedures. Wrapped, dated and labeled food items in storage for safety and freshness. Replenished food items from inventory and rotated ingredients. Carried pans and trays of food to and from work stations, stove and refrigerator. Coordinated orders to expedite food from kitchen according to cook time and delivery time. COOK 01/2017 - 06/2018

Moe's Southwest Grill - Starkville, MS

Managed portion control using correct utensils during preparation and plating. Set up and performed initial prep work for soups, sauces and salads. Followed established procedures and requirements for safe food handling, storage and service. Chopped, diced and sliced vegetables and fruit ahead of rush periods. Retained consistent quality and high accuracy when preparing identical dishes every day. Prepared and served meals by reviewing recipes and combining and cooking ingredients. Operated grills, fryers and broilers to cook items to quality guidelines. Education and Training

West Point High School - West Point, MS High School Diploma 05/2017

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