Customer Service Los Angeles
Resume:
KJ
KAYLIE JONES
**************@*****.*** 214-***-**** Los Angeles, CA 90001
Motivated waitress/ bottle girl successful with multitasking in fast-paced environments. Bringing skills to support team and customer needs with fast, high-quality dining assistance. Proficient in keeping tables clear, floors clean and supplies stocked. Good relationship-building and time-management abilities. Highly skilled with bottle girl / waitress experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Enthusiastic waitress / bottle girl experienced with cocktail service. Experienced providing timely service with enthusiasm and efficiency. Consistently acknowledged for maintaining superior service standards while exceeding sales goals. Exceptional customer service
Order Accuracy
Promotional Events
Menu presentation
Menu knowledge
Professional Appearance
Responsible Alcohol Service
Food Service
Supply Restocking
Upselling strategies
Excellent customer service
Club Story Miami Miami, FL
Bottle Server
04/2022 - 12/2023
Greeted customers, provided menus and answered questions about menu items.
Demonstrated knowledge of wines, beers, spirits, cocktails and other beverages by providing detailed descriptions when requested. Accurately recorded orders and collected payment from customers for food, beverage or merchandise purchases.
Maintained cleanliness of work area including wiping down glassware and washing utensils as needed.
Provided excellent customer service by anticipating guest needs and responding promptly to requests.
Removed empty bottles and glasses from tables after each course was served.
Jetskiplug Miami, FL
Crew Member
05/2022 - 10/2023
Educated customers on menu items, product ingredients and nutritional values.
Performed cashier duties such as taking orders, collecting payments and providing change.
Restocked kitchen supplies including food products and utensils. Club Eleven Miami, FL
Bottle Server
01/2022 - 09/2023
Greeted and welcomed customers, providing them with menus. Ensured that all orders were taken correctly and in a timely manner. Provided excellent customer service to guests, ensuring they had an enjoyable experience.
Summary
Skills
Experience
Vendome Miami, FL
Bottle Server
09/2022 - 06/2023
Greeted and welcomed customers, providing them with menus. Ensured that all orders were taken correctly and in a timely manner. Provided excellent customer service to guests, ensuring they had an enjoyable experience.
Papi Steak Miami, FL
Wait Staff Member
07/2022 - 03/2023
Greeted and welcomed customers, providing them with menus. Ensured that all orders were taken correctly and in a timely manner. Provided excellent customer service to guests, ensuring they had an enjoyable experience.
Prepared tables by setting up linens, silverware and glassware. Took beverage orders from patrons and served drinks promptly. Delivered food items to customers at their tables in a friendly, courteous manner.
Checked back with customers during meals to ensure satisfaction with food and service.
Answered questions about menu selections and made recommendations when requested.
Processed payments accurately using cash registers or point-of-sale systems.
Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
Cleared dishes between courses and after guests finished dining. Bussed tables quickly and efficiently while maintaining a neat appearance of the dining area.
Exchange miami Miami, FL
Bottle Server
04/2021 - 08/2022
Greeted and welcomed customers, providing them with menus. Ensured that all orders were taken correctly and in a timely manner. Provided excellent customer service to guests, ensuring they had an enjoyable experience.
Sulphur High School Sulphur, LA
High School Diploma
05/2017
Education and Training
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