Customer Service Lab Assistant
Resume:
Tijonna Holmes
Marietta, GA
ad5x1v@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Phlebotomist/Lab Assistant
Wellstar Health System - Marietta, GA
March 2023 to February 2024
Venipuncture
Specimen processing
Phlebotomist/Lab Assistant
Emory Healthcare - Decatur, GA
October 2021 to March 2023
Venipuncture
Processing
Epic
Phlebotomist/Lab Assistant
Wellstar Health System - Marietta, GA
December 2020 to September 2021
Full Time
Collecting blood specimens for inpatient labs at Wellstar Cobb/ Douglas hospital! Phlembotomy Technician
PediaDoc - Atlanta, GA
July 2018 to March 2020
• Performed a variety of venipuncture techniques.
• Collected and process blood specimens from patients using Epic.
• Maintained records of laboratory supplies and inventory.
• Maintained sanitation standards in the lab.
• Provided guidance and training to new employees and interns. Phlebotomist Technician
New Hope Learning Center - Jonesboro, GA
January 2018 to December 2019
• Venipuncture / Capillary Blood Collection.
• Empathetic Customer Service.
• Excellent Communication Skills.
• Specimen Preparation.
• Medical Records Data Entry / Coding.
• Insurance / Payment Processing.
Education
College Prep
West Georgia Technical College - Douglasville, GA
2014 to 2016
College prep
Benjamin E. Mays High School - Atlanta, GA
2003 to 2007
Skills
• Anatomy And Physiology (5 years)
• ICD-10
• Vital Signs
• Providing great customer service dcx DECLARATION I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars. gbgb
• Communications (10+ years)
• Cash Handling (10+ years)
• Customer Relations (9 years)
• CSR
• Medical Coding
• Call Center
• Telephone Skills (10+ years)
• Customer Service (10+ years)
• Triage
• Venipuncture
• Medical data entry
• Patient Care
• Coffee Experience
• Laboratory Experience
• Medical Terminology (10+ years)
• Customer Support
• Customer Service
• Insurance Verification
• Pharmacology (3 years)
• CPT Coding
• Medical Records
• Telecommunications (5 years)
• Phlebotomy
• Patience, clear communication skills, positive lanuage, time management skills, goal oriented focus
& tenacity dcvdc dxcx
• EMR Systems
• Cashier (10+ years)
• Customer Care
• Healthcare (10+ years)
• Medical Billing (6 years)
Certifications and Licenses
Certified Phlebotomy Technician
Driver's License
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