Customer Service
Resume:
Laurie L. Lyles
Fairfield, Texas 75840
C: 903-***-****
Email: ad5wzn@r.postjobfree.com
Professional Summary: Highly motivated and dedicated Administrative Assistant with 12+ years of experience. Extensive customer service and computer experience. Strong ability to manage time effectively and self-motivated to meet deadlines without direct supervision. Proficient at communication, virtual learning, flexible, quick learner and can operate independently.
EXPERIENCE:
10/2020 – Current Eddie's Autobody & Tire Fairfield, TX
Administrative Assistant / Customer Service Rep.
Manage office and all respective duties:
• Front desk manager. Accountable for all aspects of running an office. Fulfilled duties on time and communicated with team members
• Answer phone calls and direct calls to appropriate parties
• Perform general office duties, such as ordering supplies, maintaining records- management, and performing basic bookkeeping tasks
• Ordering the correct tires and materials for customers
• Operate the computer system for filing and retrieving documents for our bookkeeping
• Open, sort, and distribute incoming correspondence, including mail and email
• Invoicing
• Process to invoicing, payroll, etc.
05/2016 – 10/2020 Layne Construction Midland, TX
Administrative Assistant
• Answer phone calls and direct calls to appropriate parties
• Perform general office duties, such as ordering supplies, maintaining records- management, and performing basic bookkeeping tasks
• Set up and maintain records management systems and databases
• Conduct research, compile data, and prepare paperwork for consideration and presentation by executives, and committees. • Help with travel arrangements
• File and retrieve documents, records, and reports
• Open, sort, and distribute incoming correspondence, including mail and email.
• Invoicing
• Collecting bills and performed payroll processing
03/2013 - 04/2016 DFW Airport DFW Airport, TX
Executive Administrative Assistant III for the VP over Aviation Real Estate
• Answer phone calls and direct calls to appropriate parties
• Conduct research, compiles data, and prepares paperwork for consideration and presentation by executives, and committees.
• Help with travel arrangements
• Greet visitors and acted as a gatekeeper to executives
• Perform general office duties, such as ordering supplies, maintaining records-management, and performing basic bookkeeping tasks
• File and retrieve documents, records, and reports
• Open, sort, and distribute incoming correspondence, including mail and email
01/2013 - 03/2013 DFW Airport DFW Airport, TX
Executive Administrative Assistant II for the AVP over Parking Business Unit
• Answer phone calls and directed calls as appropriate
• Conducted research, compiled data, and prepared paperwork for consideration and presentation by executives, and committees
• Helped with travel arrangements
• Greeted visitors and acted as a gatekeeper to executives
• Performed general office duties, such as ordering supplies, maintaining records-management database systems, and performing basic bookkeeping tasks
• Filed and retrieved corporate documents, records, and reports
• Opened, sorted, and distributed incoming correspondence, including fax and email
06/2010 - 10/2011 DFW Airport DFW Airport, TX
Executive Administrative Assistant II for the AVP over Infrastructure and Planning
• Prepared invoices, reports, memos, letters, financial statements, and other documents using word processing, spreadsheets, databases, or presentation software
• Answered phone calls and directed calls to appropriate parties
• Conducted research, compiled data, and prepared paperwork for consideration and presentation by executives, committees, and boards of directors
• Attended meetings to record minutes
• Greeted visitors and acted as a gatekeeper to executives
• Read and analyzed incoming memos, submissions, and reports to determine their significance and plan their distribution
• Performed general office duties, such as ordering supplies, maintaining records-management database systems, and performing basic bookkeeping tasks
• Filed and retrieved corporate documents, records, and reports
• Opened, sorted, and distributed incoming correspondence, including fax and email
• Made travel arrangements for executives
EDUCATION:
High School Graduate
Attended Ashford University - Bachelor of Science in Business Administration
Knowledgeable in multiple computer programs: Microsoft: Word, Excel, Power Point, Windows, Chrome, various payroll systems
Contact this candidate