Data Entry Administrative Assistant

Silvia Gonzalez

Phone: 803-***-****

Email: ad5wzk@r.postjobfree.com

SUMMARY

Bilingual administrative assistant with exceptional computer skills and 10+ years of experience providing administrative support to well established organizations. SKILLS

● Bilingual in English and Spanish

● Proficient in Word processing, data entry and transcription

● Proficient in Microsoft Suite

● Exceptional knowledge of community resources coupled with strong research skills

● Greet all clients in a professional and friendly manner, and maintain poise and clear thinking in a busy constantly changing work environment

● Type 70+ words per minute

EXPERIENCE

Ascensus, Charlotte, NC

Retirement Plan Coordinator 2013 - 2023

● Coordinate the preparation, word processing, faxing, scanning and photocopying of all correspondence, documents, forms records and reports for the assigned Account Manager or Division.

● Collaborate with other associates to deliver quality client service through team achievement by ensuring accuracy and timeliness in work output.

● Maintain a filing system and update files on a regular basis coordinating with the File Clerk/Account Manager. Organize miscellaneous documents, necessary information for the computer file, status reports, etc.

● Input data entry or electronically dump data.

● Prepare Management Report Package upon completion of year-end valuation and project.

● Prepare and complete correspondence and government forms.

● Handle client calls and inquiries when appropriate. Kemper Services Group, Charlotte, NC

Claim Clerk III - Auto Claims/Homeowners Claims 2004 - 2012

● Intake claim reporting and import claim information into the system for processing.

● Set up claims and assign claims to claims adjusters.

● Support claims adjusters with incoming calls, outgoing letters, transcribe recorded statements and incoming mail.

● Maintain accurate filing of claim documents.

Venturi Staffing - Part -Time, Charlotte, NC 2001 - 2003 Office Assistant, Receptionist

Mercury Insurance Group, Brea, CA 1991 - 2001

Support Specialist II, Transcriptionist, Senior Support Specialist EDUCATION

Ajo High School, Ajo, AZ Graduated 1987

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