Project Manager Financial Services
Resume:
Steve Creason
Senior Manager/Director
Benton, Kentucky 42025 ad5wza@r.postjobfree.com
SUMMARY
•Executive Technical Manager: Experience in Education, Financial Services, Manufacturing, and Health Care, as a Program and Project Manager and Technical Architect. Experience includes independent consulting and “Big 5” experience. Managing teams directly and in matrix organizations. Proven ability to deliver in difficult to manage environments. Proven ability in Security and Compliance.
•Experience managing budgets for projects up to $15 million.
•ITIL Experience: 5 years’ experience working with ITIL at Rust and Carlson Wagonlit. Experience with the precursor to the ITIL methodology at Accenture. Competencies in CoBit, Sabsa, ISO 27000, Lean IT and Business Architecture.
•Experience with Security Controls, Risk Management, PCI, Waterfall, DevOps, NIST, Scrum and Agile.
•Business Process Re-engineering: Operational Readiness component to identify process and document them in their “As Is” state to allow for the transformation to the “To Be” run state.
•E-Discovery: Consulted at MnDot on meeting the litigation hold requirements and data retention policies after the I-35 Bridge collapse.
SKILLS & EXPERTISE
Technical: MS Project, MS Office Suite, Service Now, Risk Management
Methodologies: SDLC, Waterfall, Agile, Scrum, Kanban
Industry: Higher Education, Government, Utilities, Telecommunications, Legal, Health Care
PROFESSIONAL EXPERIENCE
Collabra Consulting (contractor) August 2022 to Present
Client: Freddie Mac
•Project manager: Managed multiple work streams cross company pertaining to risk, audit controls, resiliency, and staffing. Delivered difficult to close projects.
•Responsible for budgeting, prioritizing, planning, and reporting.
ThreeBridge Solutions (contractor) June 2015 to 2022
Client: Cigna/Express Scripts Jun 2020 – Jan 2022
Agile Product Manager
•Assigned to manage the cross-company access of applications, network and data resources in support of Cigna/Express-Scripts merger using Jira in a Kanban environment.
Client: Ecolab Jan 2019 -May 2020
Project Manager
Assigned to manage the restructure of the ERP infrastructure (network and wireless) supporting SAP at Beloit, Winston Salem, Carrollton, Roscoe, Elk Grove Village and Greensboro as part of the SAP rollout for project Catalyst.
Client: Allianz Life
Project Manager Jun 2017 – Jun 2018
•Assigned to consolidate IT services to a managed services model for an international financial services firm. Responsible for planning and execution of strategic initiative to consolidate IT services and create a managed services model to support financial services.
Client: Werner Electric
Program Manager Jun 2015 - May 2017
•Executed the separation of medium sized wholesale electric company from parent. Planned and executed separation of Network Infrastructure. Migrated applications from parent company including ERP for warehousing and distribution services. Migrated physical infrastructure to virtual and the cloud models to reduce costs and personnel.
Hollstadt and Associates April 2011 to June 2015
Client: Fairview Health Services Jan 2015 – Mar 2015
Program Management
•Managed multiple work streams for University of Minnesota Physicians (UMP) Data Center Consolidation, Network services, Business Continuity, Acquisition and build out of new data center, NOC and Monitoring.
•Responsible for planning, reporting and remediation.
•Initiated and drove process, architecture and design changes to improve and complete delivery.
Client: Carlson Wagonlit Travel May 2012 to Jan 2015
Architect - Data Center Relocation
•Managed multiple work streams for Data Center Consolidation that closed data center in Minnesota and moved it to Nevada, in a multi-team international environment.
•Outcome: Led the project planning and communication to build Network infrastructure and move 117 business critical applications, DFS rebuild to close the data center in Minnesota and consolidate the Global presence by separating network, data and application infrastructure from Carlson Companies worldwide. Reported to the Director of the Americas. Project came in early and under budget.
•Responsible for prioritizing, planning, reporting and remediation.
•Initiated and drove process, architecture and design changes to improve and complete delivery.
•Implemented model for new projects to work with the business on statement of work and scoping.
•Created and tracked budget and baseline costs to improve proposals for new opportunities.
•Implemented structured communication plan, change control and budget tracking. PCI remediation
•Managed the implementation PCI move to 3.0 audit remediation.
Rust Consulting Apr 2011 – May 2012
Technical Architect/Project Manager
•Managed multiple work streams for the Independent Foreclosure Review in an Agile based web development environment, with multiple teams.
•Outcome: Led the project planning and communication in the distribution of $4.3 billion to borrowers through a settlement with the Office of the Comptroller of Currency and the Federal Reserve Board.
•Responsible for gathering requirements, planning, reporting and remediation.
•Implemented project planning process to better define effort and cost.
Created a model for gathering requirements and executing work for new projects to work with the business on statement of work and scoping.
•Created and tracked budget and baseline costs to improve proposals for new opportunities.
•Implemented structured communication plan, change control and budget tracking.
State of MN - MnDOT 2009 to 2011
Technical Consultant
•Gathered requirements, advised and documented MnDOT’s efforts to meet electronic discovery and disclosure requirements in compliance with a litigation hold after the I-35W bridge collapse.
•Gathered requirements and conducted gap analysis after the bridge collapse to create a roadmap for compliance with the litigation hold.
•Performed interviews, discovery and produced documentation of data retention process and IT services.
•Planned document conversion from paper to electronic documents.
•Wrote the final report for the state archives.
Innovent 2010
Business Analyst
•6-month engagement to review the SAP implementation process in a custom HVAC manufacturer.
•Planned and organized current workflow process.
•Worked with SAP consultants to adapt current processes to SAP model in Financial and Management Accounting modules for the conversion to SAP.
Minnesota State Colleges (fka MnSCU) Central Office 2008
Project Manager
•Led an 8-month project to initiate phase I of a statewide security implementation for 36 Minnesota State institutions.
•Outcome: Successfully developed requirements and built credibility with campus IT personnel to create a common incident response template.
•Conducted campus interviews to determine priorities and drivers.
•Initiated a plan for implementation.
•Proposed the plan for implementation to campus audience on a campus-by-campus basis.
Accenture January 1996 to January 2002
Technical Manager and Consultant: P & L responsibility for Infrastructure and Operations of LaunchNow project including systems and network design and implementation, security, capacity planning and job scheduling, leading an international team operating in Manila, Minneapolis and Cincinnati.
•Responsible for day-to-day operations of LaunchNow project including systems and network design and implementation, security and capacity planning job scheduling, managing a team of 25 consultants.
•Outsourced services in a multi-site international environment with locations in Manila, Minneapolis and Cincinnati.
Attorney 1989 to Present
Litigation
•Served as a Staff Attorney for Judges in Rice County and on the Workers Compensation Court of Appeals.
•Responsible for trying cases as an Assistant City Attorney and for a private law firm in the areas of Criminal Prosecution, Insurance Defense, and Workers Compensation. Approximately half a dozen jury trials, in addition to numerous administrative and motion hearings, depositions and discovery.
•Licensed in Minnesota and Federal Court
TEACHING EXPERIENCE
Metropolitan State University 2002 to 2024
Assistant Professor (Tenured)
•Department Chair: Management Information Systems, teaching in the areas of Telecommunications, Dev Ops, Systems Analyst and Design, BI, SAP and Security.
o Built program in Information Assurance o PI for National Center of Academic Excellence in Cyber Defense Education o Managing community faculty group of 25 instructors.
•Program Director: Masters in Management Information Systems o Built Information Assurance Certificate o Built Anti Money Laundering Certificate o Advised and contributed to Data Analytics Certificate o Managing a group of 10 graduate instructors.
Mitchell Hamline College of Law
Adjunct Faculty 2017 to Present
•Designed curriculum on Technology Governance, Compliance and Security Controls
•Taught Technology Governance, Compliance and Security Controls as an Adjunct Faculty
EDUCATION
Hamline University School of Law, Juris Doctorate
Metropolitan State University, Master of Business Administration, Management Information Systems University of Nevada, Bachelor of Science in Business Administration
PUBLICATIONS & CONFERENCE PROCEEDINGS
•Creason, S.B, (2021) Innovation in Cyber. (invited) The Minneapolis & Des Moines Virtual Cybersecurity Summit, Minneapolis, February 2021
•Creason, S.B, (2021) Cyber Breach of the US: How the Russians Made History. (invited) The Minneapolis & Des Moines Virtual Cybersecurity Summit, Minneapolis, February 2021
•Creason, S.B, (2018) A Review of the Chinese Constitution. (invited) Huaihua University, P.R China, June 2018
•Creason, S.B, (2018) Innovation and Disruption, China’s Impact on the Changing World. (invited) Huaihua University, P.R China, June 2018
•Creason, S.B; Gefen D; Paravastu, N; (2014) Understanding Trust in IT Artifacts - An Evaluation of the impact of Trustworthiness and Trust on Satisfaction with Antiviral Software (Author acceptance. ACM)
•Creason, S. B. (2012). Project Management Cowboys. Conference 2014. Tampa: Decision Sciences Institute.
•Creason, S.B; Nemani, R: (2009) Research Methodologies used in Knowledge Management: A literature review, Proceedings of the Fourth Midwest United States Association for Information Systems Conference, Madison, SD May 22-23, 2009; MWAIS
•Creason, S. B. (2008). Assessing MIS Education: Changing at the Speed of Business. Conference 2008. Nashville: Cengage.
•Creason, S.B. (2008) Privacy Legislation: Secure 360 Conference May 2008, St. Paul: UMSA.
•Creason, S. B. (2007). Legal Issues in Data Privacy. SAFE Workshop Proceedings. Minneapolis: Minneapolis Community and Technical College.
•Creason, S. B. (2006). Business Continuity in Practice. (p. Invited). St. Paul: Minnesota High Tech Association.
•Creason, S. B. (2005). How to Build a Mobile Architecture. (p. Refereed). Mankato: Minnesota State University, Mankato.
•Creason, S. B. (2004). Mcommerce Opportunities. Course Technology Annual Conference (p. Refereed). San Antonio: Course Technology.
•Creason, S. (2003). Mobile Technology Trends. Second Annual Telecommunications Conference (p. Invited Speaker). Louisville: Center for Telecommunications Systems Management.
•Creason, S. B. (2002). The Next Generation of Networks. First Annual Telecommunications Conference (p. Refereed Conference). Murray: Center for Telecommunications Systems Management.
COLLABORATIONS & AFFILIATIONS
Infragard
Minnesota and Federal Bar
Court Appointed Special Advocate State of Kentucky
Committee Co-Chair Computer Forensics Conference
Committee Co-Chair SoBis Conference
Speaker Selection Committee Secure360 Conference
Board Member Secure360
Children’s Heritage Foundation
Member Twin Cities Business Architecture Forum (Past)
Minnesota Defense Alliance (Past)
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