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Service Manager Customer

Location:
Long Beach, CA
Posted:
May 23, 2024

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Resume:

Marvin Matamoros

Address: **** ****** ****** **** ** Ave.

Long Beach, Ca 90813

Contact #: 714-***-****

Email: ad5wxy@r.postjobfree.com

Experienced in: Apartment Maintenance, Computers, Manufacturing, Skilled Labor-Building Trades,

One Site,Yardi,Corrigo,Windows,Real Page,Excel,Word,NT Frame.

Total Years Of Experience Of All Of The Above: 25 Years

Most Recent Wage: open

Managed Others: Yes (Co-workers)

Languages Spoken: English, Spanish

Skilled Labor - Trades: (11 Years experience)

Apartment Maintenance: (20 Years experience)

Most Recent Job Title: Service Manager

Currently Employed: Yes

Accreditations and Certifications:

COMPUTER REPAIR CERTIFIED \ HVAC CERTIFIED \ EPA CERTIFIED \ APPLIANCE REPAIR CERTIFIED TECHNICIAN \

WATER HEATER REMOVAL AND INSTALLATION CERTIFIED \ APARTMENT RENOVATION EXPERIENCED.

Desired Position: Service Manager/Senior Technician

Desired Wage: $28.00 - $33.00 per hour

Objective: I'm searching for a position that will be challenging, and I'm excited to offer my services to the best of my ability. I am eager to spend the rest of my career with a business that promotes growth through offering upper edge customer service, and I also understand and will abide by all established rules and regulations.

Qualifications:

COMPUTER REPAIR CERTIFIED \ HVAC CERTIFIED \ EPA CERTIFIED \ APPLIANCE REPAIR CERTIFIED TECHNICIAN \ CPO \WATER HEATER REMOVAL AND INSTALLATION CERTIFIED \ APARTMENT RENOVATION EXPERIENCED \ ELECTRICAL TROUBLESHOOTING EXPERIENCED

Maintenance Technician Experience:

Overall Experience In This Position: 20+ Years

Skills Acquired: Strong communication skills, quality customer service over electronic means and physical means, team-oriented worker

Skills Used In This Position: plumbing, electrical, painting, appliance repairs, etc.

Notes: over 25 years of experience in the industrial and technical fields. I believe I make a strong candidate for this position.

Education:

1984-1988 - Belmont High School

1996-1998 - Integrated Digital Technologies (A+ Certified)

2008 HVAC - Certified

2008 - Appliance Repair certified

2010 - CPO Certified

Experience:

•2019 to Present - Liberty Property Group.

+Rotated as a floater between different properties completing work requests.

•2017 to 2018 - UDR

+Maintained and ran property daily, completed turns, move outs, work orders and on calls.

• 2012 to 2014 - Irvine Company

+Memodeled over 1000 units and scheduled with vendors and residents repairs work orders and upgrades, managed a group of 17 techs and 5 porters.

•2010 to 2012 - Town Center Properties

+Renovated and maintained 486 units managing a team of 9, completed turns, move out work orders, emergencies etc.

•2006 to 2010 - UDR

+Ran and maintained 496 units, always met my deadlines, staying within budget, applying the make ready process, always on time, doing turns applying move in move out process, doing all the repairs needed, paint, plumbing electrical, air and heating etc; did all type of work orders, swept property clean laundry rooms etc; contacted vendors, did all the scheduling and paperwork, closed w\o in system generated availability reports, maintained open communication with office personnel and service team at all times.

• 2005 to 2006 - Axiomtek

+Senior Computer Technician

•2003 to 2005 - Maintenance Technician

+Aquatic eco systems repaired and maintained buildings and grounds, did all the repairs in general, supervised a group of 5 coworkers, drove company trucks, maintained company vehicles and all power tools including removal and installation of AC units.

•1999 to 2003 - Tech III, Best Buy Company (services)

+Started as Tech I, installing parts and assisting customers over the phone and placing parts on order in the system, also maintaining paperwork up to date, also being a team-oriented worker,

then moved up to be tech II installing parts and troubleshooting units and repairing boards, then got promoted to tech III where I was assisting other technicians in troubleshooting boards to component level.

•1997 to 1998 - Technician/Sales Associate, Best Buy Co (retail)

+Worked behind the counter assisting customers answering the telephones and servicing units, also worked on the floor helping customers with their questions and needs.

•1995 to 1997 - Medical Order Processor, General Medical Co.

+Responsible for processing all medical orders and keeping a daily report, also did some shipping, receiving, and some order pulling.

•1992 to 1994 - Industrial Maintenance Mechanic Assistant,Perrin Manufacturing Co

+Performed daily preventive maintenance on all injection molding equipment, replaced injection nozzles, hydraulics hoses, filters and serviced supply lines also worked with power tools, handsaws, drills, torches, also did plumbing repairs as well as electrical repairs. Performed repairs inside\outside buildings including grounds.

Additional Comments: bilingual (English/Spanish), courteous, reliable.

Excellent on verbal communication, skillfulness, phone skills, able to work

alongside others or independently.

References: Available upon request.



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