Customer Service Sales Representative

Erik Ellyson

North Little Rock, AR ad5wxs@r.postjobfree.com +1-501-***-****

Authorized to work in the US for any employer

Work Experience

Inspector/Projects Lead

Orkin Pest Control

November 2019 to Present

•Learned computer database management software to update and create notes for all new and current customer service requests

•Maintained below company standard cancelation rate by communicating and providing solutions to clients through the use of technical knowledge and pest management techniques

•Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective measures.

•Conducted property and building walk-throughs to assess conditions, identify infestations and isolate sources.

•Factored in current climate and property specifications when preparing and applying chemicals.

Sales Representative/Merchandiser

Advanced Marketing Midsouth INC - Little Rock, AR

May 2015 to Present

•Maintain the organization's products and services with established customers.

•Develop relationships with new prospects.

•Evaluate the market and determine optimal pricing points in order to maximize sales potential.

•Maintain significant knowledge of all products offered by the company.

Marketed a very wide range of products to a very diverse client base on a daily basis.

Substitute Teacher

Kelly Educational Staffing - Little Rock, AR August 2014 to May 2017

•Managed classroom of 25-30 students.

•Adhered to company and school district policies.

•Utilized an in-depth knowledge of teaching principles to ensure an ideal learning environment.

Self-Employed

Self-Employed - Cabot, AR

2008 to 2013

Home Remodels/Laborer

•Completed Home remodels and general maintained on existing clients properties

•Implemented project plans from start to finish, to meet and exceed customer expectations. Installed home entertainment and or smart home systems in a diverse range of residences.

Maintained a total # of homes that on average was never less than 25 units.

Educated customers on the latest tech to ensure customer satisfaction and prevent potential issues.

Bartender

Crazy Hibachi Co - North Little Rock, AR 2004 to 2013

•Maintained product inventory.

•Managed large client base under high pressure situations.

•Established incremental sales increases during course of employment.

•Trained staff throughout the organization.

Account Executive

Ivize Group LLC - Little Rock, AR 1998 to 2004

•Hired into entry-level position, promoted quickly with strong sales and customer service.

•Provided document management services to clients throughout Arkansas.

•Increased client base via new account development.

•Created sales promotions for new services

•Generated Spreadsheets to track sales performance against sales goals.

Education

Bachelor of Arts

University of Arkansas at Little Rock - Little Rock, AR August 2004 to June 2011

Skills

•Microsoft Office (5 years)

•Computer Literacy (5 years)

•Computer Hardware (5 years)

•Computer Maintenance/Upgrades (5 years)

•Adobe Photoshop (5 years)

•Cash Handling (10+ years)

•Customer Service (10+ years)

•Excel

•Marketing (5 years)

•Retail (10+ years)

•Sales (10+ years)

•problem solving (10+ years)

•Time Management

•Pest control

•Document management

•Software troubleshooting

•Quality inspection

•Microsoft Excel

•Microsoft Word

•Power tools

•Hand tools

•Driving

•Lawn care

•Landscaping

Assessments

Conscientiousness — Highly Proficient

November 2019

Tendency to be well-organized, rule-abiding, and hard-working.

Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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