Customer Service Sales Representative

JUSTIN

CARR

C U S T O M E R S E R V I C E S P E C I A L I S T

407-***-****

Kissimmee, Fl

**********@*****.***

Outbound Sales Representative

**** - ****, ********

Focused on driving revenue through proactive

sales initiatives. Skilled in engaging potential

customers via multiple communication channels,

understanding their needs, and recommending

tailored Spectrum solutions.

Intake Forms Specialist

2021 - 2022, Freedom Care LLC

Effectively managed a high volume of inbound and

outbound calls in a fast-paced customer service

setting. Coordinated with health plans to secure

patient forms and adjustments for homecare

services, ensuring patient eligibility via Medicaid accounts.

A B O U T M E

Dynamic and creative professional with robust business acumen and excellent manners. Skilled in creating and managing diverse filing systems and databases. Proven ability to collaborate effectively, communicate

proficiently, and handle sensitive information with discretion.

Skilled in maintaining positive relationships and

enhancing customer experiences through excellent

communication.

E D U C A T I O N

City College of New York

2005

New York, NY

Liberal Arts

Communication

Empathy

Patience

Active Listening

Teamwork

Salesforce CRM

Microsoft Office

Problem Solving Skills

S K I L L S

E X P E R I E N C E

Customer Service/Switchboard Operator

2012 - 2018, The Gracie Square Hospital

Offered exceptional customer service to patients

and their families, addressing inquiries, scheduling appointments, and providing directions within the

hospital. Effectively managed emergency calls,

following hospital protocols to ensure timely

communication and response from the relevant

medical teams. Efficiently handle incoming calls,

directing them to the appropriate departments or

personnel.

Contact this candidate