Customer Service Client
Resume:
S
Helen Sierra
ad5wvk@r.postjobfree.com
Taylorsville, UT 84123
SUMMARY
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
SKILLS
Merchandise returns
Money services
Make money orders
Bill pay services
Send Money with Money Gram,Ria,and
Western Union
Help customers pick up money
transfers
Returns for online purchases
help customers find merchandise
locations in the store
cashier
answer phone calls
Complaint resolution
Inbound and Outbound Calling
Product Knowledge
Account updating
Data Collection
In-store support
Credit card payment processing
Payment Processing
Retail sales customer service
EXPERIENCE
Customer Service Representative
South Jordan, UT
Walmart/ Apr 2024 to Apr 2024
Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Built loyal clientele through friendly interactions and consistent appreciation. Maintained cleanliness and presentation of stock room and production floor. Recommended, selected, located, and obtained products to meet customer needs. Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
Addressed customer questions and concerns regarding products and services. Processed credit card transactions accurately and efficiently. Maintained accurate records of transactions using the point-of-sale system. Answered incoming phone calls from customers regarding product availability or store locations.
Assisted customers with locating merchandise within the store. Operated cash registers to process payments for goods and services. Complied with all health and safety regulations while performing job duties. Maintained a high level of professionalism when dealing with difficult customers. Collected deposits or payments and arranged for billing. Resolved customer complaints, ensuring a positive experience. EDUCATION AND TRAINING
High School Diploma
South Gate Senior High School Jun 1976
South Gate, CA
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