Customer Service Operations Manager

Laderek Miller

** ******* ***** ******, ** ***** Phone: 912-***-**** E-Mail: ad5wud@r.postjobfree.com Objective

To obtain a position as a fork lift operator

Experience

FedEx 2015-2023

• Contract manager

Represented the company in a professional manner. Management responsibilities to include but not limited to: hiring, coaching, training, teamwork, staff productivity, and performance management. Managed, led, and allocate resources to maintain a safe, productive environment.

• Field operations manager

Responsible for execution of daily operations and strategies. Created daily routes. Trained delivery drivers on and off the road. Managed a fleet of delivery trucks, organized schedules for maintenance and fuel service. Handled the logistics for delivery services for both businesses and residential areas.

• Delivery driver

Worked Monday through Sunday to deliver freight and parcels. Drove a company issued van to transport, load, unload and pick up packages to and from specified destinations. Inspected van equipment daily. Maintained daily logs according to state and federal regulations. Worked diligently to meet delivery deadlines by communicating with dispatch to track time. Adhered to company’s policies and procedures to include the following but not limited to: road safety, proper lifting body mechanics, securing packages to avoid damages during transport, and all other company safety regulations.

• Customer service representative. Interacted with customers at their businesses and homes. Offered top-notch customer service. Demonstrated leadership qualities. Built long-lasting relationships. Education

Washington-Marion Magnet High School 2010

High School Diploma

Additional Skills

• Customer service

• Transportation of Goods

• Welding

• Power tool operator

• Carpentry- frame and trim

• Construction

• Cabinet installation

Contact this candidate