Customer Service A Business

EUZHANAY LUCHARN

WINKLER

PROFILE

CONTACT

PHONE: 068-***-****

EMAIL:

ad5wse@r.postjobfree.com

PERSONAL INFORMATION

First Name’s Euzhanay Lucharn

Surname Winkler

Identity Number 001***-****-***

Residential Address 296 Zelick Glyne Avenue

Languages Afrikaans & English

Religion Christian (Roman Catholic)

Depandents One

Driverse License None

Grd 12

English HL HG

Afrikaans FAL HG

Maths Lit SG

Business Studies SG

Life Science SG

Economics SG

Computer Course Build Africa 2020

Microsoft Outlook; Office packages namely Ms Word; Ms Excel; Ms power point; Publisher and Internet Explore

Administration Skills

Administration skills; Communication skills (written and verbal); organizational skills; Time Management; Excellent Telephone Skills; Assertiveness and Professional. Personal Attribute

Self-Motivated

Ability to work under pressure

Good listening skills

Committed to excellence service delivery

Self Development Course Build Africa 2020

Time management

Anger management

Communication

Self Esteem

HIV and Aids

Substance Abuse

Skills College

Business Administration Service Skills Programme

Understand a Business Environment

Maintain an existing information system in a business

Structure of an organization as a workplace

Behave in a Professional Manner in a Business

Identify and maintain the types of records required in own industry

Receive and Execute Instructions

Health Safety and Security of the Workplace

Manage Time and Work Process within a Business Environment

Operate in a Team

Marketing management

Entretreneurship and Business Management

Principles of Marketing

Primadee Nursing Academy

Advanced Care Giver

Provide basic Nursing care, palliative and post-operative care.

Identify common illnesses and ageing problems.

Practice as a care worker in the private healthcare industry.

Assess and identify health related issues including impairments.

Assist in psycho-social support.

Assist in planning and implementing promotion programs for Health Care within communities.

Assist in the facilitation of primary health care projects within the community.

Initiate and support community based development projects. Advocacy and Marketing for department of health at community level.

Counselling, support, passionate caring, stress relief etc.

DOTS– directly supervised treatment support.

Screening of health related cards for compliance or default. Weighs infants and babies and record in the road to health card. Provide PMTCT support at household level

WORK EXPERIENCE

Health Window

October 2022 – Current

Dis-Chem Pharmacy Call Centre

Adherence Call Centre Agent

Contact all Dis-Chem patients to collect there back pack medication.

Find and provide any information the patient needs as a Dis-Chem customer.

Ensure that concise notes are made on the system regarding any special requirements of the member.

Advice and assist patients regarding Clinic Service offered by Dis Chem.

Follow up with patients regarding any information required. Reference :Lee-Anne Murray

Contact Number 076*******

GENERAL INFORMATION

I Euzhanay Lucharn Winkler a lady of great integrity, extremely dedicated to my work. I am willing to learn and explore changes in life. I like challenges and being helpful to other people. I am always prepared to go an extra mile.

I have the ability to work independently and under pressure, I am dependable, reliable, hard working, conscientious, honest courteous and I am a peace loving person. I have the ability to maintain confidentiality. I am very initiative and patience person, I can work in a team and have leadership skills. I have good interpersonal relations and communications skills. Proficiency in writing and speaking English. I have good liaison and negotiation skills and fully computer literate

Whatever life puts before me will be useful experience that will make me stronger, wiser and more tolerant.

Declaration

I declare that the particulars furnished are true and correct. EL Winkler

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