Front Desk Administrative Assistant
Resume:
Melissa Austin
Marion, OH *****
**************@*****.***
Authorized to work in the US for any employer
Work Experience
Recovery Support Specialist
Day One Integrative Services, LLC - Marion, OH
March 2024 to April 2024
Sit at front desk, greet people, answer phones. Prepare lunches and dinners for the clients who reside in recovery house. Head up a Perr Support Group. Completed all training modules. Front Desk Receptionist
BKC Pain Specialists, LLC - Marion, OH
February 2023 to July 2023
Unlock, & open doors, turn on lights. Greet, and check in patients. Scan insurance cards into system. Process any payments made; i.e. co-pays, pays on outstanding balances. Answer incoming phone calls,
& direct to proper extention. Call new patients and schedule the first appointment. Deli Shift Lead
King Saver - Marion, OH
September 2019 to February 2023
Open, run, and operate deli. Write order for products needed. Oversee co-workers. Back up deli manager. Provide excellent customer service.
Cashier
Compass Group/Eurest - Marion, OH
January 2019 to June 2019
• Operated cash drawer
• Interacted with customers in a professional manner
• Clean and presentable employee
• Restocked merchandise
Quality Control Inspector
PIC Group - Marion, OH
September 2018 to December 2018
• Inspect parts
• Separate good parts from bad
• Repack good parts
• Mark and reject bad part
• Quality Assurance
• Log data into computer
Clamp Truck Operator
Penske Warehouse - Marion, OH
April 2018 to July 2018
• Operate clamp lyft truck
• Pick, transport, stage, scan, stack, and load dryers to be shipped
• Enter load data into RF handheld
Home Health Aide
Self-employed - Marion, OH
February 2017 to April 2018
• Provided in-home care
• Performed personal care
• Assisted patient with daily support
• Food and meal preparation
• Assisted patients with toileting
• Showering
• Housekeeping
• Patient Monitoring
Grocery Night Stocker
Kroger - Marion, OH
March 2008 to January 2017
• • Help unload trucks upon delivery
• Sort products according to ailes
• Deliver products to be stocked to designated ailes
• Stock shelves
• Write orders
• Run third shift when Assistant Head Grocery was on vacation
• Operate RF Handheld
Customer Service/Hostess
Cafe Harding - Marion, OH
August 2006 to March 2008
• Assisted customers in person
• Operated the cash register
• Placed orders for customers
• Responsible for opening and closing cafe daily
• Hosted parties when scheduled
Primary Care Giver/Patient Services
Self-employed - Marion, OH
April 2000 to August 2006
• Provided compassionate care
• Maintained a safe and positive environment for behavioral duties
• Retrieved prescriptions on behalf of client
• Accompanied client on various errands, such as doctor appointments and therapy.
• Provided meals
• General upkeep and cleanliness of household
• Kept records of various accounts
• Responsible for bill payments of client
• Patient Monitoring
Assembly/Production
Marion Industries - Marion, OH
October 1998 to April 2000
• Worked on 8 process assembly line building brake assemblies for Honda
• Cross trained on a second line
Masker/Parts Stripper
Abrasive Technology, Inc. - Westerville, OH
June 1994 to October 1998
• Chemical wash parts to be plated
• Sandblast parts
• Dip parts in chemical coating and let dry
• Carve away dip in areas to be plated
• Affix handles and wires to parts
• Quality Assurance
• Enter orders into computer
• Track orders
Education
N/A in Human and Social Services
Marion Technical College - Marion, OH
September 2000 to March 2002
Vocational Certificate in Engineering/Drafting with AutoCad Tri-Rivers Career Center - Marion, OH
August 1988 to June 1990
High school or equivalent in General
Harding High School - Marion, OH
August 1986 to June 1990
Skills
• Customer Service
• Team Member
• Food Service
• Food Prep
• Assembly
• Quality Assurance
• Quality Control
• Computer Knowledge
• Filing
• Record Keeping
• Basic Math
• English
• EHR Proficient
• Customer service
• Accounting (1 year)
• Personal assistant experience
• Guest services
• Clerical experience
• Front desk
• Shift management
• Quality control
• Cash handling
• Microsoft Office
• Microsoft Excel
• Microsoft Word
• Social media management
• Organizational skills
• Office experience
• Computer skills
Certifications and Licenses
Drivers License
Assessments
Administrative assistant/receptionist — Proficient February 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Early childhood development — Proficient
July 2023
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient
Front desk agent (hotel) — Proficient
July 2023
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Medical receptionist skills — Proficient
February 2023
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Customer service — Proficient
May 2023
Identifying and resolving common customer issues
Full results: Proficient
Attention to detail — Proficient
March 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Recruiting — Proficient
October 2023
Managing the candidate sourcing and selection process Full results: Proficient
Work style: Reliability — Proficient
March 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Case management & social work — Proficient
August 2023
Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I am a hardworking, dedicated individual seeking employment with a company I can have longevity with.
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