Customer Service Representative

Knequabia Graham

ad5wqr@r.postjobfree.com 849-***-****

linkedin.com/in/knequabia-graham-149417246

Summary

I have five years and more in Customer Service and willing to expand my experience in Customer Service. I specialize in observing and problem solving and trouble shooting. I'm very well organized and easy to adjust to any changes.

Experience

Customer Service Representative

Sykes

Jul 2014 - Aug 2018 (4 years 2 months)

Assist customer with trouble shooting.

Review account with customers.

Take inbound calls.

Customer Service Representative

Startek

Sep 2018 - Jan 2020 (1 year 5 months)

Assist customers with ACT scheduling.

Provide excellent customer Service.

To troubleshoot any problem the customer was having. Cashier

Crabspot

Feb 2020 - Jan 2022 (2 years)

Built a polite and clean atmosphere.

Led crew members to be productive.

Accommodate customers with any orders.

Processor

QVC

Feb 2022 - Present (6 months +)

To process returns and good quality.

To establish neatness and organized work area.

To submit that returns were processed and submitted. Education

Lake City High School

High School Diploma, Medical/Clinical Assistant

2020 - 2021

Knequabia Graham - page 1

Went to college at MUSC in Conway for Medical Assistant for one year. Skills

Troubleshooting • Communication • Observation • Participatory Action Research • Creative Problem Solving

Knequabia Graham - page 2

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