Pharmacy Technician Customer Service

TABITHA HUFF, RPhT

**** ****** **** **** *********, TX 75556 903-***-**** *******@*****.***

PROFESSIONAL PROFILE

Top performing professional who combines strong academic success, with cross-functional customer service and management experience to illustrate value and level of competence. Supports an overall positive patient experience by accurately and promptly entering, filling and delivering medications.

Academic Honors Recognition / High Honor Roll.

Backed by retail pharmacy experience – able to operate cash register, process transactions, and return stocks of medications that have not been dispersed.

Experience with Microsoft Word and Excel – Type 50 WPM.

KEY QUALIFICATIONS

Pharmacy Technician Knowledge of Top 200 Brand / Generic Drugs Medical Terminology / RX Sig Codes

Commonly Used Medications Compounding

Insurance Verification/Claims (HMO, PPO, Medicare, Medicaid) Authorizations Third Party Billing

Use of Pharmaceutical References Pharmacology Drug & Dosage Interaction Pharmaceutical Calculations Knowledge of Aseptic Techniques Computer Applications in Pharmacy

Anatomy & Physiology Supply, Inventory, and Data Entry OSHA HIPAA Compliance Basic Math

Pharmacy Law & Ethics HIV / AIDS

Institutional / Community Pharmacy Operations Essentials of Pathophysiology

EDUCATION & PROFESSIONAL DEVELOPMENT

Ultimate Medical Academy Health Sciences – Pharmacy Technician / Associate of Science Degree, 2016

Ultimate Medical Academy Diploma – Pharmacy Technician, 2015

Texarkana College Medical Terminology, 2009

REGISTRATION / CERTIFICATION

State of Arizona Pharmacy Technician Registration (RPhT), #247123

Pursuing PTCB Pharmacy Technician Certification (CPhT)

PROFESSIONAL EXPERIENCE

Childcare

2020-present

I provide childcare for children 3 and under

Unpaid caregiver for dad

2017-2020

I provided care for my father after he differed a stroke.

Red River Pharmacy Services Atlanta, TX 09/2016 – 10/2017

Registered Pharmacy Technician / Radiopharmacy

Verify insurance coverage, collect payments, and distribute prescriptions to customers.

Use a computer to enter patient prescriptions and insurance information into the pharmacy system.

Stock inventory, order supplies, and follow procedures for disposal of expired and recalled medication.

Adhere to security procedures related to controlled substances and maintain a clean and safe work environment.

Walgreen’s Pharmacy Texarkana, TX 11/2015 – 12/2015

Pharmacy Technician / Retail

Accurately interpreted and filled prescribed orders and correctly performed delegated pharmacy acts.

Prepared medications for clients through mixing, filling, counting pills and labeling bottles.

Obtained approvals from pharmacist and complied with all state policies.

Priced and filed prescriptions, answered phones and took inventory of over-the-counter medications.

ADDITIONAL EXPERIENCE

Stay-At Home-Parent Doddridge, AR 2009 – 2014

Homemaker

Lowes Texarkana, TX 2008 – 2009

Cashier / Retail Customer Service Associate

Pizza Hut Atlanta, TX 2005 – 2008

Shift Manager / Customer Service Associate

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