Business Development Customer Service

ANTONIO A. DE ALMEIDA MAGALDI

E-mail:ad5wpn@r.postjobfree.com

Phone: +1-305-***-****

I am a dynamic business professional with a record of accomplishment of driving growth and profitability, I bring expertise in business development, team leadership, and innovative problem-solving. A results-oriented leader, I am committed to excellence, with a focus on customer service and sales bolstered by strong negotiation skills and fluency in Portuguese, English, and Spanish. My aim is to contribute to corporate growth by capitalizing on my international market knowledge and professional network. Dedicated to fostering success in commercial and business management, prioritizing teamwork, proactivity, and continuous self- improvement.

Experience:

VIPparcel LLC

Branch Manager - Miami, FL

2018 – 2023

• Offered solutions in global trade and logistics to maneuver the complexities of international business and transactions, tailoring services to clients’ specific needs;

• Managed all business aspects, providing innovative, practical, and accurate technical advice, ensuring shipments moved smoothly to their international destinations;

• Negotiated and monitored export rates and services, successfully reducing operating costs and increasing profitability;

• Processed accounting for over 500,000 parcels per year in Miami, organizing shipments for efficient airport transfer;

• Conducted market analysis to inform price setting and product selection for business plans;

• Developed and executed sales strategies that led to a 65% increase in branch sales within the first year;

• Implemented targeted marketing campaigns that attracted new clients and significantly expanded the customer base.

FECHOMETAL USA LLC

Branch Manager - Miami, FL

2016-2017

• Managed U.S. sales operations, including logistics, client prospecting, branding, and licensing;

• Contributed to achieving the company’s sales record; recognized as a leading entity in the Brazilian market;

• Handled accounting control with QuickBooks, managing invoicing and cost balancing;

• Utilized data analysis and market research to accurately forecast sales trends;

• Implemented data-driven strategies that aligned products with market demands, leading to a 60% increase in sales;

• Ensured branch adherence to regulatory standards and internal policies. Instituted robust risk management procedures, achieving zero compliance violations during my tenure;

• Prospected and secured new business opportunities, thereby expanding the branch’s portfolio. Cultivated strong relationships with key clients, which resulted in a 40% increase in repeat business. FAZENDA CLUBE MARAPENDI (COUNTRY CLUB)

Manager - Rio de Janeiro, Brazil

2013-2015

• Spearheaded Business Development, identifying and engaging potential investors and members;

• Orchestrated social events, including hosting 3 Davis Cup tennis tournaments, attracting over 100,000 spectators;

• Led the training of new staff, instilling company values and ensuring a consistent quality of service. OLYMPIA EUROPE LTD

Commercial Assistant - London, UK

2012-2013

• Managed Strategic Partnerships, successfully securing deals with over 100 hotels across Europe;

• Oversaw operations during a record year with more than 1 million bookings;

• Enhanced customer relationships through meticulous management of online booking updates and feedback;

Academic Background:

• Master of Business Administration (MBA)

Atlantis University – Miami – FL

• Accounting and Budgeting

Miami Dade College - MDC - Miami (2024)

• B.S. Degree in Business Management

UNISUL - Sul de Santa Catarina University – SC – Brazil Technical Background and other Professional

Education Certifications:

• Silicon Valley Mission (StartSe 2017)

• General Investments (UBS Budapest Mar. 2012)

• Microsoft Office knowledge

• Logistics (Getulio Vargas Foundation 2006)

• Leadership Skills; Sales Techniques(KLA Brazil 2009)

• Stock Market Investment (XP Inv. Jul. 2008)

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