Customer Service Warehouse Worker
Resume:
Neamiah Jones
Clinton Township, MI *****
***************@*****.***
Detailed knowledge of sales strategy and merchandising methods. Attaining or exceeding sales and service goals on a regular basis. Excellent communication abilities, as well as an analytical and attentive personality. Successful in managing day-to-day business operations and cultivating customer and client relationships for long-term business growth.
Authorized to work in the US for any employer
Work Experience
Sales Agent and Customer Service
Aventus Pay Corp - Farmington Hills, MI
April 2023 to Present
• Negotiated pricing with vendor suppliers in order to accommodate customer budgets while maximizing gross profit.
• Was able to secure favorable pricing, negotiate contracts, and solidify beneficial agreements.
• Exceeded sales goals and market competition through effective negotiation of product and material pricing, freight and delivery rates, and employee payment terms.
• Negotiated rates, set up contracts, and hammered out service terms.
• Made cold calls and followed up with leads to secure new revenue.
• Identified and qualified accounts to assess market potential.
• Built and strengthened long -term client relationships based on accurate price quotes and customer- centric terms.
Warehouse Worker
UPS - Livonia, MI
November 2022 to December 2022
Lifted materials weighing up to [50] pounds in the warehouse.
• Kept warehouse stations and equipment in good working order in accordance with OSHA requirements.
• Carefully organized boxes and balanced weight on product pallets for optimal storage and shipment.
• Stood, sat, bended, and walked for long periods of time while manually transporting warehouse materials weighing up to [50] pounds and maintaining stamina.
• Used handheld devices and computers to track inventory levels and completed audits to find and correct inaccuracies.
• Kept the warehouse clean and organized to maximize team efficiency and productivity. Warehouse Worker
AFW1 Amazon fullfillment Center - Romulus, MI
December 2019 to April 2022
• Inspected supplies and product inventory for quality and quantity issues, returning unacceptable materials to vendors for replacements or refunds.
• Completed daily cycle counts and quarterly inventories, as well as resolving variances to maintain data accuracy.
• Prepared orders for shipment by picking, packing, and labeling merchandise in a systematic manner.
• Identified insufficient materials and faulty equipment and alerted supervisors.
• Moved inventory to and from target locations using forklifts and other transportation vehicles. Team Member
Holiday Inn Express and Suites - Southfield, MI
January 2019 to March 2019
• Worked as part of a team to complete efficient tasks and bring in top hauls.
• Was able to successfully communicate with all members of my team in order to navigate job responsibilities and complete daily tasks.
• Maintaining the facilities' appearance
• Restocked workstations with supplies and food display cases with fresh selections to reduce customer wait times during busy periods
Education
High school diploma
Westview High - Alvondale Arizona
Skills
• Warehouse Experience
• Cashiering
• Cleaning Experience
• Packaging
• Microsoft Word
• Order Picking
• Computer skills
• Sales
• Customer service
• Contract Negotiation
• Account Management
• Cold Calling
• Typing
• Cash register
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