KATHERINE TETKOWSKI
PHILADELPHIA PA 19152
ad5wn2@r.postjobfree.com
OBJECTIVE
Obtain a position where I can interact with clients on a daily basis. EXPERIENCE
March 2020 to Present Servpro of Media Folsom, Pa
Production Technician
• Fire damage and restoration service (cleanup and repair)
• Water damage and restoration service (cleanup and repair)
• Storm damage and restoration
• Biohazard clean up
• Commercial and Residential cleaning
• Covid cleaning
July 1995 to January 2019 Acme Philadelphia, PA
FrontEnd Manager
• Process returns for customers
• Sell and inventory all money orders, lottery, and SEPTA products
• Process Western Union transfers
• Perform shift audits on all cashiers
• Maintain cash levels in the front end
• Dispense change to cashiers
• Manage weekly bag expense to budget
• Ensure cashiers are maintaining their rings per minute August 1998 to January 2017 Citizens Bank Philadelphia, PA Teller manager/ Teller
• Interacted with clients to create long term relationships
• Understood bank products and responded appropriately regarding to customer inquiries regarding products
• Accurately processed deposits, withdraws and payments
• Balanced cash drawer daily, accurately, and efficiently
• Performed duties as Vault Teller and balanced branch vault daily
• Sold/cashed money orders, bonds, cashier’s checks or travelers checks
• Oversaw all teller transactions
• Researched accounts on the banking system and placed holds on accounts
• Performed surprise drawer audits on tellers
• Audited ATM weekly
• Ensured branch is in compliance for corporate audit
• Understood Retail Banking policies and procedures for position and ensured compliance EDUCATION
1991-1995 Cardinal Dougherty High School Philadelphia, PA DIPLOMA