High School Service Advisor

Herman Gomez

Automotive Service Advisor/Customer Consultant

786-***-**** ad5wm6@r.postjobfree.com Miramar, FL 33025 CAREER OBJECTIVE

Dynamic team leader experienced in leading teams and driving successful project outcomes in the automotive industry. Proven track record of creating and improving processes to increase efficiency and productivity. Results-oriented professional with expertise in developing high-performing teams. EXPERIENCE

AST.SERVICE MANAGER, Miami Lakes, Florida

Headquarter Toyota, April 1984-October 2012

• Collaborated with staff to develop and carry out processes, resulting in improved performance.

• Led and directed team members on effective methods, operations and procedures Dealt with customer and advised them with maintenance and repairs needed for vehicles. Handled phone calls and setting appointments for services needed.

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EDUCATION

HIGH SCHOOL DIPLOMA, Miami Florida

Horismen High School, June 1973

SKILLS

Lead Generation Staff Management Sales And Marketing Team Leadership Customer Relationship Management Employee Training CERTIFICATIONS

• Communication Marketing • Warranty And Policy Administration LANGUAGES

Spanish

Fluent

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