Customer Service Team Leader
Resume:
LIYA LEMMA
***********@*****.***
EXPERIENCE
EDUCATION
CERTIFICATES
SKILLS
INTERVIEWEE FOR BBC AFRICA
Developed a media experience
Acquired outreaching expertise
Informed the journalist about the unique Ethiopian calendar Good communicator
Thrive in a team environment
Meticulous at coordination
Team Leader
Adaptable
Inquisitive
WEST SPRINGFIELD HIGHSCHOOL
WON SECOND PLACE FOR PITCHING ONE OF THE BEST BUSINESS IDEAS Entrepreneur Club
SHADOWED AN ETHIOPIAN-CANADIAN CHEF AT A BAKERY SHOP Sarania Cafe and Bakery in Addis Ababa, Ethiopia
Worked under the excessive heat of the ovens
Observed how the chef handles his business, employees, and transactions
07/2023
05/2022
2023-2024
06/2022
GPA 3.9
2022-2023 VALOR CHRISTIAN HIGHSCHOOL
2019-2022 ANDINET INTERNATIONAL SCHOOL
08/2019 CASHIER/WAITRESS AT A CAFE
Abyssinia Coffee in Addis Ababa, Ethiopia
Interchangeably took the role of a cashier and a waitress every other day Gained professionalism in customer service, flexibility, and friendliness 04/2022 Pre-med Club
CHEMISTRY DEPARTMENT HEAD FOR THE CLUB
LED A TEAM ON RESEARCH ON SYNTHETIC BIOLOGY, BIOMATERIALS, AND PROSTHETICS 03/2022 Service Learning Program
SERVED AS THE SECRETARY FOR THE PROGRAM FOR TWO YEARS RAISED 20,000 DOLLARS TO HELP NON-PROFIT ORGANIZATIONS IN ETHIOPIA CONVINCED COCA-COLA TO SPONSOR US FREE DRINKS TO PROFIT FROM THE SALES
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