Technology Leader Strategy, Execution, InfoSec, Scale Up, Transform

Erin R. Jones CITP MBCS CISSP LinkedIn +1-917-***-****

ad5wfm@r.postjobfree.com +44 (0-779*-***-***

Page 1 ad5wfm@r.postjobfree.com +44 (0-779*-***-*** +1-917-***-**** LinkedIn As a technology optimist, my career has been dedicated to architecting and modernizing systems to drive business success. I am committed to engaging, equipping, and empowering individuals to fulfill our shared goals through transformational and servant-oriented leadership. With a digital-first strategic vision, I drive quantifiable business outcomes through data-driven technology and process optimization. A versatile and proactive leader who thrives on diving into the heart of challenges, I excel at bridging the gap between business needs and technological innovation as a catalyst for value creation. While upholding strong ethical standards and a commitment to social responsibility, my focus on culture, efficiency, and productivity consistently yields measurable results. Transferrable Skills

• Leadership: I bring a combination of transformation and servant leadership styles with a dual focus on coaching, supporting and mentoring people to reach objective goals as well as transforming processes and technology to support efficiency and agility in achieving business value

• Strategic Planning: I have a deep and broad technical understanding that allows me to plan and execute ambitious and attainable transformations for products and processes at different stages of maturity

• Execution and Scaling: With a data-driven approach and experience leading teams from 5 to 400, I focus on establishing limited but effective processes to create a team culture of performance and maximize business returns. I have quickly and successfully scaled several global teams to rapidly respond to business demand

• Budget Management: I am a reliable custodian of the organization’s investment. I have been responsible for managing capital and operating expense budgets of up to $40m with consistent EBITDA margins above 65%.

• Problem Solving: With a bias for action, I am drawn to the thorniest problem in the room and enjoy collaborating with stakeholders across disciplines to create novel and sustainable solutions

• Matrixed Environments: I excel at navigating the social complexities of the modern workplace. I build consensus to drive necessary change across the organization through a spirit of collaboration and empathy.

• Corporate Responsibility: With a deep information risk background, I have created, advised on and audited corporate standards of compliance, data privacy and accountability. As a servant leader, I encourage diversity and inclusion across the organization through hiring and training programs

• Technology Enthusiast: As a long-time technology enthusiast, I stay up to date on the latest trends in computing. I was an early advocate of cloud computing and have studied both blockchain and AI Key Achievements

● Led a global team of ~400 engineers in delivery of a Commercial Lending Suite of products which represented over $4T of worldwide loan obligations, $2T of which ran in my data centers (FIS)

● Formalized product suite from a strategic idea, through hiring and alignment of 40+ people, to delivering internet facing software in ~6 months. (S&P)

● Architected, evangelized and instituted project to modernize 25-year-old, core-banking application to SaaS, transforming technology, process and people skills with an incremental approach, with licensable milestones, that ensured the product continued to meet revenue and margin growth commitments (FIS)

● Spoke at client and industry conferences, evangelizing our product roadmap and other hot taopics (FIS)

● Completed, on time and under budget, a multi-data center migration for dozens of complex clients and thousands of servers supporting over $2T in loan obligations (FIS)

● Navigated SOC 2 certification for multiple products (FIS, S&P) Professional Experience

S&P Global, London, UK

VP, Head of Technology, Private Markets Strategic Initiatives April 2023 – February 2024

● Deployed strategic capital to create new products as well as modernize and integrate existing assets

● Worked closely with leadership across technology, product, sales, strategy, professional services and customer support to establish processes and forecasts in support of new product launches

● Led a team of ~75 engineers in building a strategic suite of new and existing SaaS products

● Guided architecture, hiring, process establishment and programme management for new products and teams, growing one team from 0 to 40+ engineers in seven months

● Created and launched technology transformation strategy for 20-year-old loan syndication application

● Steered applications through technology and processes upgrades to successfully gain SOC 2 certification Erin R. Jones CITP MBCS CISSP LinkedIn +1-917-***-**** ad5wfm@r.postjobfree.com +44 (0-779*-***-***

Page 2 ad5wfm@r.postjobfree.com +44 (0-779*-***-*** +1-917-***-**** LinkedIn Professional Experience (continued)

FIS, London, UK/New York, USA

VP, Product Development, Commercial Lending Suite March 2021 – March 2023

● Accountable for technology strategy and deliverables for a ~$250m suite of products, exceeding margin targets and ~8% CAGR

● Led ~400 engineers during a high growth time, adding ~100 people in 2021

● Provided managed hosting SaaS for front, middle and back office, buy and sell-side clients successfully meeting SLAs for systems representing over $2T in loan obligations

● Launched and stabilized new to market product, building maintenance and operations standards into modern, microservice application through architecture and best practices transformations

● Merged multiple business lines into a cohesive suite, harmonizing technology strategy and process improvement across business disciplines

● Created ‘cloud first’ applications, leveraging Azure machine learning and elastic scaling to structure unstructured data

● Drove modernization and automation practices into legacy applications through infrastructure as code, DevOps/SRE, cloud transformation, CI/CD and agile process re-architecture

● Prepared and promoted technical strategy and roadmap for client opportunities and conferences

● Managed executive client escalations for major projects or incidents Chief Technology Officer, Advanced Commercial Banking Systems September 2020 – March 2021

● Responsible for all technology strategy and deliverables for the ACBS product lines, ~$120m suite

● Exceeded growth targets by launching new, licensable products as well as driving operational efficiency and project delivery standards

● Led ~250 engineers on 3 continents, across Architecture, Security, Risk, Development, Quality Assurance and IT Service Management, providing solutions to the largest global financial institutions with a deep focus on platform (re)architecture

● Revitalized legacy core application by designing new API layer and modern user interface. Implemented a gradual, peel-away strategy and user centric design for complete modernization to multi-tenant SaaS

● Redesigned cross departmental processes, with a focus on evolving team culture and approach

● Owned all data center operations for clients, responsible for over $2T in loan obligations, including completing multi-data center migration within agreed budget, timeline and SLA targets

● Managed client and internal audits and penetration testing response Chief Technology Officer, Front Office Products April 2015 – September 2020

● Directed all aspects of technology across development, quality assurance, operations and information security in building products for Tier 1 financial institutions for a ~$30m product suite, ~12% CAGR

● Launched new product lines and led architectural design for green field applications

● Drove measurable efficiency into established onshore/offshore development model

● Advised on technology for merger and acquisition due diligence

● Deeply focused on information security and coordination of enterprise risk programs to ensure successful outcomes during regulatory and client audits

● Designed and oversaw development architecture from data structures to operations Global IT Architect / Information Security Risk Liaison, SyndTrak February 2006 – April 2015

● Acted as engineer of last resort for the most intricate technical obstacles

● Built database management framework to drive configuration as code across database estate

● Automated several areas of service management to increase engineer capacity and enable advanced support tasks to be handled by all lines of support in multiple disciplines

● Designed and instituted Enterprise Project Management framework based on Agile, PRINCE2 and ITIL methodologies that formalized milestone metrics and provided instant ‘state of project’ reporting

● Authored and implemented best practice security processes, controls and compliance auditing to keep ahead of ever tightening financial security regulations

● Architected multi-site private cloud, cutting provisioning time of services by 99%, removing single site dependency and providing return on investment in under two years Erin R. Jones CITP MBCS CISSP LinkedIn +1-917-***-**** ad5wfm@r.postjobfree.com +44 (0-779*-***-***

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Microsoft Corporation, Redmond, WA

Systems Engineer November 2004 – Feb. 2006

● Managed web services for MSN. The 3rd largest web presence on the internet

● Exceeded targeted 99.9% uptime while averaging over 35,000 concurrent users

● Responsible for security and system administration for several hundred servers running the latest released and pre-released Microsoft products

● Created a suite of automation routines to enhance systems management

● Work with product groups to drive efficiency and best operational practices into the development cycle LEGO Direct, New York, NY

Web Server Engineer May 2002 – January 2004

● Managed web services for www.lego.com, the #1 Website on the internet for young boys. (Nielson)

● Planned and executed platform upgrade rollout to support eight million monthly unique web visitors over three data centers on two continents with zero downtime

● Defined and implemented operational standards to maximize availability

● Organized daily web operations through close coordination with outsourcing partners, developers and QA

● Administered of servers in New York and other locations including: administrative scripting, server builds, security and patch administration, documentation and communication, troubleshooting, SSL/Code Signing certificate management, and SLA monitoring and reporting International Computing

Systems and Network Architect November 1999 – May 2002

● Managed staff of IT professionals in support of internal development and external consulting solutions

● Maintained multiple server architectures and the supporting networks Taos

System and Network Consultant August 1998 – November 1999

● Part of a team responsible for redesigning the McGraw-Hill Companies Worldwide Network.

Specifically responsible for global high availability Internet Mail Gateways

Extensive sendmail configuration including source code modifications Education and Certifications

University of Rochester, 1994-1998, Rochester, New York Bachelor of Arts in Computer Science - Concentration in Computer and Information Systems University of Oxford, Saïd Business School, Blockchain Strategy Programme, 2018 7-week intensive programme in blockchain technology, business applications, and regulatory considerations Massachusetts Institute of Technology (MIT), Sloan School of Management/Computer Science and Artificial Intelligence Laboratory (CSAIL), Artificial Intelligence: Implications for Business, 2018 7-week intensive AI program from MIT Sloan and CSAIL, exploring in machine learning, NLP, and robotics for strategic business transformation

University of California San Diego, Coursera, Big Data Specialization, 2016 7 month Coursera specialization, covering Hadoop, MapReduce, Graph Analytics with Neo4j, Machine Learning with KNIME and Spark

Microsoft, Coursera, Microsoft Azure Data Engineering Associate (DP-203), 2024 3 month Coursera specialization, covering how to integrate, transform, and consolidate data from various structured and unstructured data systems into structures that are suitable for building analytics solutions that use Microsoft Azure data services

Certifications:

Certified Information Systems Security Professional (CISSP), Chartered IT Professional, Member of the British Computing Society, ITILv3 Foundation, PRINCE2 Practitioner (2008-2013), Leading Teams, Influencing People, Managing Talent, Inspiring and Motivating Individuals (University of Michigan, Coursera)

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