Customer Service Administrative Assistant

Quanajah Robinson

Richmond, VA (***)***-***************@*****.***

PROFESSIONAL SUMMARY

College student trained in customer service, healthcare terminology, and computer skills seeking to obtain an entry level position within a healthcare office to bring about efficiency, organization, and patient care.

SKILLS

●Teamwork

●Leadership

●ODetail- oriented

●Written and oral communication

●Organization

●Working under deadlines

●Medical terminology

●Medical office procedures

●Microsoft 365 & Outlook

●Diligent worker

EDUCATION & CERTIFICATIONS

Bryant and Stratton College, Online education

Medical Administrative Assistant Associate's Degree

12/2026

CPR certificate, 2017, Huguenot HIgh School.

Workplace readiness certificate 2019 Richmond technical center.

PROFESSIONAL EXPERIENCE

SORTER 06/2019- 08/2019

●Provided excellent customer service and answered all customer inquiries.

●Determined whether donated items were eligible for sale or to be sent to the plant.

●Process all houseware donations with care for store shipments and/or resale in a Goodwill store adhering to all production and quality standards.

●Worked with other store personnel to increase the flow of merchandise to the sales floor.

●Met daily production goals.

●Worked as part of a team to bring about the highest level of efficiency.

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