Operations Manager Sales

ROXANA BLANCO

786-***-**** - Miami, FL ***** - ad5wdm@r.postjobfree.com - linkedin.com/in/roxana-blanco-23b658244 BRAND AMBASSADOR

Sales Management Brand Awareness Mixology Expert Creative, organized, and dedicated sales and brand expert with over 7 years of experience in increasing volume growth and creating exceptional brand experiences for clients. Skillfulness in developing and maintaining strong business relationships. Expertise in sales and team management, mixology and brand awareness.

• Entrepreneur mindset leader proficient in time management, budget management, and project documentation.

• Accomplished at driving sales and revenue beyond quotas through my own sales expertise and coaching my team through proactive communication.

• Self motivated manager with ability to create brand awareness through building client relationships. Core Qualifications

Collaborative Resourceful Passionate Responsible Sales Growth Bartender Direct Sales Client Relationships Project Documentation Mixology Expert Proactive Communicator Self- motivated Time Management Technology Proficient Financial Skills Budget Management Bilingual

Experience

SALES MANAGER & ASSISTANT OPERATIONS MANAGER, TMOBILE; HALLANDALE BEACH, FL — 10/2019-04/2022

• Creating brand awareness by teaching consumers how to use products and keeping store up to date with visual merchandising; as well as organizing small events with different phone brands to engage customers.

• Asses customers needs by personalizing their experience and teaching them about our 5G network and its benefits.

• Coming to a resolution for the consumer with empathy and knowledge of policy, products and services.

• Guiding the the purchase every step of the way and providing a reason to come back as well as self serve options to stay connected with us.

• Revenue for entire store increased by 45% my first month with a new team by controlling the traffic with a check in list, floor coaching and teaching sales reps different sales techniques.

• Completed 100+ trainings in store operations, loss prevention, sales, customer interactions, safety, and the latest technology

• Consistently passing metrics every month and contributing over 10k in revenue every month to the company with my own personal sales.

PROMOTIONAL MODEL, TEAM ENTERPRISES; TAMPA, FL — 01/2018-03/2019

• Created brand awareness by participating in all types of brand promotions, tastings and trainings and created strong relationships with consumers and sales representatives.

• Maintained my own calendar of events to stay as booked as possible since I was a freelancer.

• Provided activity report after every event to sales reps and managers by documenting consumer interactions and daily events.

• Managed budget that was given to me by manager to obtain the right amount of product samples to serve to guests.

LEAD BARTENDER, SANTORINI BY GEORGIOS; MIAMI BEACH, FL— 04/2016/-10/2017

• Reduced losses of bar by using measurement glasses when needed and perfecting my free pour methods.

• Maintained drink menu on trend by receiving feedback from guests and adjusting drinks as needed, according to season.

• Raised outdoor bar sales by 50% and provided an inviting atmosphere by developing relationships with the guests, introducing them to new drinks and inviting them to come back.

• Facilitated speciality drinks to a large crowd daily, special events and private business meetings.

• Multitasked by preparing cocktails and also hosting large groups at tables. SALES ASSOCIATE & ARTIST, MAC COSMETICS; MIAMI, FL — 11/2014- 04/2016

• Exceeded daily and weekly sales goals by interacting with 50+ customers daily, tailoring the products to their needs, and teaching the customers how to use the products.

• Maintained appointment book at full capacity by developing strong relationships with clients.

• Brand Ambassador for MAC HIV/AIDS Campaign-created brand awareness and raised 2015 nonprofit sales by 30% for the retail location by strategizing sales and organizing meetings for employees and events for consumers.

Education

Miami Dade College, Miami, FL — AA in Business, 2014-2016

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