Delivery Driver/Store Associate
Resume:
JAMIE P. ENSIGN
Kansas City, KS *****
ad5wba@r.postjobfree.com
ADVANCE AUTO PARTS, Kansas City, KS (11-28-2022 - 03/19/2024)
Delivered auto parts to various repair shops, picked up parts from warehouses or other stores, and obeyed all traffic laws while driving. When not driving, a large part of my job was stocking parts in the proper locations and placing current price tickets on the store merchandise displays and shelves. I rang up customer purchases through the POS program and gave the correct change when cash was used. Constantly accessed the Catalog of every part the store carries to determine what part the customer needed, whether our store had each part in stock, whether we had to order it or pick it up from a different location. I processed returns, reviewed purchase history, and made sure Speed Perks rewards were allocated to our members on each purchase. Made deposits from the previous day each time I worked. Continued learning job skills by participating in over 90 training sessions and passing assessments on each subject.
THE WHOLE PERSON, Kansas City, KS (04-22-2020 – 01-19-2021)
Assisted client with everything possible including taking care of all paperwork, taking and making calls, returning signed paperwork concerning personal matters, business affairs, and relations with each agency involved in his well-being and deteriorating health conditions. Disinfected client's apartment clean by disinfecting bathroom and kitchen, washing and putting away dishes, vacuuming and mopping the floors in addition to transporting his weekly laundry to my house to be washed, folded, and brought back to be put away in proper locations. I also assisted my client with mobility, stability, bathing, hygiene, as well as cooked him his daily lunch and dinner, in addition to driving and accompanying my client to all his doctor and specialist appointments, family gatherings and friends’ houses.
WALLACE SAUNDERS, CHARTERED, Overland Park, KS (12-17-2018 – 05-17-2019) Created, typed, formatted rough drafts, made revisions, saved to document management system as new versions and finalized documents from handwritten notes and/or digital dictation. Distributed final versions of documents (demand letters, subpoenas, discovery requests or responses, exhibit lists, etc.) to appropriate team members, opposing counsel and/or clients with any enclosures or attachments (via email, facsimile, U.S. mail or Federal Express). Filed pleadings in appropriate state and federal courts via the electronic court filing systems with any exhibits properly attached. Retained records of all work completed notating amount of time spent, matter numbers, billing codes, and copied supervisor to share with attorneys and office manager for accounting purposes.
ADULT HEALTH SERVICES, Kansas City, KS (06-18-2018 – 03-29-2019) Hired home health aides after thorough review of extensive application, authorizations, and test results. Copied personal documents, prepared receipts, tracked any outstanding requirements, and conducted background checks on new employee and forwarded paperwork to accounting for payroll. Trained new employees how to properly record times worked as required by a mandated government system. Mailed paperwork to new clients and followed through to make sure paperwork was completed and returned. Answered multi-line telephone system. Notated files with updated authorized hours, necessary services, requests or scheduling changes for coordinating assignment of aides. Collected monthly obligations from clients for billing reconciliation. Conducted weekly calculations of hours worked by aides for each client and hours allowed and notified employees if outside of authorization limits. Worked very closely with the Staffing Director.
JCPENNEY DISTRIBUTION CENTER, Lenexa, KS (09-26-2016 – 03-30-2018) Handled inbound calls, but also made outbound follow-up calls to customers, manufacturers, and delivery agencies regarding time of arrival, receipt of merchandise, whether anything was damaged, installed and/or replacement requests. Delivery vendors would connect with drivers for status updates for any updated delivery times so I could notify customers of what steps were needed to attempt resolution of any issues with item(s) damaged after delivery or during the installation process. Communicate with manufacturers regarding repairs, replacements, delivery of damaged product, incorrect product or delays in shipping product to delivery agents for delivery and installation by delivery teams. Follow up on orders to be sure customers were satisfied with their new appliances and resolve any issues still outstanding until satisfied.
Education
• Olathe South Senior High, Olathe, KS, 1984 - 1987, received Diploma
• Johnson County Community College, 1996 - 1997, several non-credit courses in grammar and writing
Admirable Activities
• Member of KCLSA (Kansas City Legal Secretaries Association), 2004 - 2012, monthly meetings
• Member of NALS (National Association of Legal Secretaries), 2004 - 2012
• Board Member of KCLSA, 2006 - 2007, Service Director, monthly articles in The Briefcase newsletter
References
Carla McKinley
Staffing Director
Adult Health Services
1999 N. 77th Street
Kansas City, KS 66112
Cell: 913-***-****
ad5wba@r.postjobfree.com
Pamela Lindsey Taylor
Vocational Rehabilitation Specialist
Wyandot Behavioral Health Network
1304 W. 37th Street
Kansas City, KS 66112
Cell: 913-***-****
ad5wba@r.postjobfree.com
Lauren Adams
Adult Case Manager
Wyandot Behavioral Health Network
1304 W. 37th Street
Kansas City, KS 66112
Work Cell: 913-***-****
ad5wba@r.postjobfree.com
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