Customer Service Office Assistant

OBJECTIVE

Reliable professional skilled in

organizing. Committed to providing

excellent service and creating

welcoming, professional environment.

Highly organized and detail-oriented

professional with background

providing top-notch work ethics.

Proven track record for delivering

exceptional customer service and

consistently exceeding quality

standards. Seeking to utilize excellent

communications, interpersonal, and

organizational skills to complete tasks.

Reliable and the ability to quickly

adapt to new tasks and

environments.

Terri Mitchell

I am passionate about providing the most exceptional customer service in all areas of my career. I strive daily to exceed expectations and will be a great asset to your company. CONTACT

• ***************@*****.***

• 734-***-****

• Southgate, MI 48195

EDUCATION

Associates in Applied Science

EMT Certified

Certifcate - Medical Coding/Billing

SKILLS

• Quality Control Guidelines

• Hospitality Management

• Decision-Making Skills

• Exceptional Time Management

• Exceptional Communicator

• COVID-19 Safety Procedures

EXPERIENCE

HOUSEKEEPER DIRTY DEEDS CLEANING SERVICE

November 2007 - Present

• Demonstrated ability to clean and organize rooms efficiently and effectively.

• Proficiently managed time to complete assigned tasks within allocated deadlines.

• Exercised great attention to detail when inspecting area for dirt or stains before cleaning.

OFFICE ASSISTANT GREATER ANN ARBOR NEUROLOGY

February 2001 – July 2006

• Schedule patient appointments, tests, and procedures in computerized scheduling systems.

• Responded promptly to phone inquiries from patients, providing information in a courteous manner.

• Entered patient data into electronic health record system, displaying proficiency with medical software applications.

• Managed daily appointment scheduling tasks while maintaining organized records of patient visits.

• Provided customer service to patients in a professional manner, demonstrating strong interpersonal communication skills.

• Developed and maintained professional effective relationships with healthcare staff, patients, and insurance providers.

• Assisted with coding procedures and billing processes while remaining in compliance with HIPPA regulations

• Process patient information, ID’s, forms and patient request

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