Data Center Technical Support

Rohan Duhaney

● Phone: +1-856-***-****

● Email: ad5w85@r.postjobfree.com

● Location: Palmyra, NJ

● Website: smartduhaney.com, smartgeniushub.com

Profile:

Accomplished Data Center Operations Manager and Data Science Expert with over 24 years of experience. Specializing in automation, predictive modeling, clinical trial data analysis, and bioinformatics. Proficient in Python, SAS, SQL, and a variety of frameworks and databases. Adept at leading projects, mentoring teams, and delivering high-quality, timely results. Known for enhancing machine learning capabilities, managing large-scale data operations, and ensuring compliance with regulatory standards.

Education:

Bachelor of Science (BS) in Information Systems

Stockton University, 1995 - 1999

Experience:

Founder & CEO, SmartGeniusHub LLC

2023 - Present

● Develop AI-driven SaaS applications focusing on automation, predictive modeling, and clinical trial data analysis.

● Created over 10 AI products with auto-email capabilities, significantly improving client communication and operational efficiency.

SQL Support Contractor, LPL Financial

March 2023 - August 2023

● Managed external files from NSCC and SIAC, performing data validation and cleaning.

● Used heavy SQL to view, manage, and run organizational operations.

● Oversaw the entire data management cycle using DIS job schedulers.

● Ensured data integrity and accuracy for the organization's financial operations. Data Center Operations Manager, Credit Suisse

2000 - 2022

● Managed the execution of over 1 million daily batch jobs in a critical banking environment, ensuring zero downtime and high accuracy.

● Led global batch reporting, data migration, and data analysis projects, facilitating the seamless transition of operations to offshore teams.

● Enhanced machine learning capabilities by integrating AI-based solutions into existing systems, resulting in a 30% increase in operational efficiency. Global Batch Reporting and Data Analysis, Credit Suisse 2017 - 2021

● Developed and maintained batch dashboards using Omniscope, BigData, Impala, Sybase, and Oracle, providing real-time insights into data operations.

● Partnered with the BigData team to batch ETL processes across all data sources, improving data processing speed and reliability.

● Conducted data validation and quality control checks, ensuring the accuracy and integrity of all reports and dashboards.

Project Manager, Credit Suisse

2013 - 2014, 2008 - 2009

● Outsourced level zero, one support, and Mainframe operations, coordinating with international teams to ensure smooth transitions.

● Packaged documentation, coordinated onboarding, and trained new operators in India and Switzerland, enhancing global operational capabilities. Command Center Reporting and Analyst/Remote Operation Manager, Credit Suisse 2013 - 2017

● Implemented strategic Business Intelligence and Data Analytics software, creating management, audit, and operation dashboards.

● Improved automation and identified cost-saving opportunities, resulting in a 20% reduction in operational costs.

● Hosted weekly meetings to address company objectives, team concerns, and pending issues, fostering a collaborative work environment. Command Center Quality Assurance Lead, Credit Suisse 2010 - 2013

● Audited Command Center Stakeholders, vital business processes, and platforms, ensuring compliance and continual service improvement (CSI).

● Introduced innovative tools and policies that improved batch cycles, automated escalation of job failures, and enhanced failure tracking.

● Conducted training sessions across all time zones, creating training documents and organizing go-live activities.

Command Center Technical Support, Credit Suisse

2003 - 2010

● Provided technical support to clients, resolving critical batch cycle issues and ensuring seamless operations across all platforms.

● Trained new staff, providing expertise on Control-M, AS400, Mainframe, Unix, and NT platforms, enhancing team capabilities.

As400 System & Technical Support, Various Companies 1998 - 2000

● Managed hardware support, batch and print cycles, and IT-related functions for multiple organizations.

● Led consolidation projects, reducing CPU usage and improving system efficiency. Key Skills:

● Data Analysis & Programming: Python, SAS, SQL, Pandas, NumPy, SciPy, StatsModels, Matplotlib, Seaborn, Plotly

● Frameworks: Django, Flask, TensorFlow, Keras, FastAPI, PyTorch

● Database Management: MySQL, PostgreSQL, SQLite, Oracle

● Automation & Predictive Modeling: Developed scripts for data preprocessing, quality control, and statistical analysis

● Regulatory Submissions: Prepared deliverables for FDA, EMA, and PMDA, including eCRTs, ISS, ISE, and BIMO

● Language Translation: Implemented NLP techniques for document and dataset translation

● Project Management: Led projects, coordinated global teams, and ensured compliance with regulatory standards

● Mentoring & Training: Provided training and mentorship to junior developers and data analysts

Selected Projects:

● Clinical Trial Data Analysis:

● Automated data preprocessing and quality control for clinical trial datasets, ensuring high data quality and compliance with regulatory standards.

● Conducted statistical analyses and prepared regulatory submission documents, facilitating smooth and timely submissions.

● Predictive Models for Sports:

● Developed models to predict outcomes of soccer and NFL games, achieving high accuracy and providing valuable insights for stakeholders.

● Created a special NFL prediction application for specific teams, enhancing predictive capabilities.

● Document Validation Application:

● Built an application to detect fraudulent documents, significantly enhancing document security and integrity for clients.

● Protein Disease Tree Chart:

● Developed a chart to study human protein diseases and their behavioral patterns, contributing to advancements in bioinformatics research. Professional Summary:

Rohan Duhaney is a highly skilled data analyst and automation expert with a proven track record of enhancing machine learning capabilities and managing large-scale data operations. His expertise in Python and clinical trial data analysis makes him a valuable asset to any organization looking to improve data quality, streamline processes, and achieve regulatory compliance. With extensive experience in leading projects, mentoring teams, and delivering high-quality results, Rohan is well-equipped to add significant value to your organization.

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