Customer Service Food

JACQUELINE TRICOCHE

**** ******** ******* ******** ** 11236 apt 5A

347-***-**** ad5w7w@r.postjobfree.com

Title: Food Service & Customer Service Professional. Well-qualified customer service professional with leadership skills, experienced in working in fast-paced settings. Consistently promoted to higher levels of responsibility through exceptional work performance.

Experience:

Shake Shack

Manhattan NY

● BPC

● Cashier

● Hot side

● Grill

Promoted at 3 months to crew trainer

Applebees Bar And Grill

Manhattan New York 2016 -2019

● Server

Macys

Manhattan NY

● Seasonal Retail Work 2019- 2021

Universal Survey Center

Manhattan New York 2013-2016

● Call center

Popeye's Chicken & Biscuit Bronx, NY

2010 to 2013 Crew Manager

● Trained workers in food preparation, and in service, sanitation, and safety procedures.

● Complied and balanced cash receipts at the end of shift.

● Performed various financial activities, such as cash handling, deposit preparation, and payroll.

● Supervised kitchen and dining area cleaning activities.

● Estimated ingredients and supplies required to prepare signature recipes.

● Managed inventory.

● Purchasing: supplies and equipment to ensure quality and timely delivery of services.

● Observed and evaluated staff and work procedures to ensure quality standards and services

BBQ's New York, NY

2009 to 2010 Food Server

● Examined trays to ensure that they contained required items

● Verified age requirements for purchase of alcohol and proper expediting.

● Monitored food distribution, ensuring that meals are delivered to the correct recipients

● Took food orders and relayed orders to kitchens or servicing counters so they can be filled

Supermarket Brooklyn, NY

2007 to 2008 Key Food Supermarket Supervisor

2001 to 2007 Cashier

● Received payment by cash, check, credit cards, vouchers, or automatic debits

● Issued receipts, refunds, credits, or change due to customers

● Customer service troubleshooting.

● Greeted customers entering establishment.

● Purchasing: completed necessary inventory to keep the establishment functioning smoothly.

Education:

● Bronx Leadership Academy Bronx, NY High School Diploma

● Lincoln Culinary Institute Shelton, CT LCI Graduate Skills:

● Knowledge of food handling and POS systems; proficient knowledge of Microsoft Office Suite

Certification:

Food Handlers

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