Marketing and Communications Specialist
Jordan Dyer
As the primary communications advisor for a significant Global Workplace Solutions account, I support various tasks like creating an account-wide newsletter, creating graphics, developing PowerPoint presentations, designing process flowcharts, website design, submitting award nominations and crafting account-wide communications Collaborate with leadership teams, clients, and vendors to deliver a bi-weekly account newsletter to around 900 employees Employ creative thinking and design skills to create graphics and video presentations, enhancing employee engagement, improving account presentations and communications Partner with leadership teams to develop compelling presentation narratives through content and design for both account- wide and client-facing meetings
Act as a communication liaison for crucial internal account teams, aiding in organizing and executing their initiatives and events
Design account organizational charts and conduct monthly meetings with different lines of business to update documents reflecting organizational changes, subsequently distributing final copies Work with the senior director to construct, organize, and co-manage the client-facing InsightPortal, ensuring accurate user access levels
Offer ghostwriting services and contribute significantly to composing and refining internal communications concerning account news and organizational updates
Manage account calendars, arrange meetings and events and promote communication among stakeholders Create PowerPoint presentations, email campaigns and frequently update and maintain the account SharePoint site using expertise in various software and graphic design tools Collaborate with the client on partnership initiatives and implement communication plans Produce monthly financial reports for finance and sourcing teams, overseeing validation, deposit system and savings initiative statuses
Develop and evaluate procedures for data collection through surveys, opinion polls and questionnaires Partner with the Employee Engagement Team to develop plans of action for employees and leadership for improving onboarding/offboarding processes, career development communication, meeting schedules, account wide engagement initiatives and agendas
Advise the Workplace Experience Team on sharing and communicating site highlights and events Initiate, implement and manage the account rewards and recognition program October 2022- Present
P R O F E S S I O N A L E X P E R I E N C E
CBRE, Marketing and Communications Specialist
C A R E E R P R O F I L E
Marketing and Communications Specialist
A R E A S O F E X P E R T I S E
Presentation Design Internal Communications Adobe Suites Smartsheet Microsoft Office SharePoint/ InsightPortal Lucidchart Survey Monkey Canva Suites Email Marketing Social Media Digital Marketing 731-***-****
***************@*****.***
C O N T A C T
https://jordanjoycedyer.wixsite.com/jordandyer
I am a dedicated professional committed to merging my highly creative mindset with the ever-changing digital realm. By combining my artistic abilities in graphics and videography, I strive to create captivating, educational, and visually appealing content. Leveraging my sales and leadership background, I excel in storytelling, fostering teamwork, and motivating others. My experience in marketing and communications has helped me in shaping strategic brand awareness and vision. I leverage my skills to assist in achieving company goals, showcasing adaptability, resourcefulness, and meticulousness. I thrive in both independent and team settings, working towards enhancing business outcomes. As an enthusiastic professional, I am eager to utilize my diverse knowledge, experience, and skills to boost business performance. P R O F E S S I O N A L E X P E R I E N C E
West Tennessee Healthcare, Group Fitness Coordinator Jackson, TN May 2014- August 2019
(continued)
Supervised a team of 20-25 employees within the department Collaborated with leadership to meet membership and revenue objectives, as well as enhance member and employee retention
Developed branded graphics for brochures, posters and calendars Partnered with senior leaders to develop strategic plans for department and company wide enhancement Crafted assessments and surveys to gauge satisfaction with programs and services Facilitated training sessions and workshops for group fitness staff Orchestrated fitness events with proceeds benefiting charitable organizations Executed initiatives to boost membership growth and retention Assisted in payroll management
Coordinated with various departments to enhance wellness programs and services Researched and developed revenue-generating activities Maintained meticulous daily, weekly, monthly and quarterly department related schedules, records and reports Prepared and executed budgets, strategic purchasing and maintenance plans Ensured departmental compliance with safety and engagement standards set by the Medical Fitness Association Performed annual job evaluations with individuals on my team Marketing and Communications Specialist
Jordan Dyer
June 2018- December 2022
Mary Kay, Sales Director
Attained the prestigious title of Mary Kay Sales Director after just nine months of dedicated team building and personal sales efforts, a distinction achieved by only 1.5% of Mary Kay consultants who reach Independent Sales Director Status Designed graphics and videos for events, invitations, social media brand marketing, sales force training, brochures and product marketing
Formulated unit objectives and devised recruitment strategies to enhance team productivity and growth Devised marketing and communication strategies to elevate unit performance and expand team size effectively Collaborated with senior leaders to establish area-specific goals, develop strategic plans, outline objectives, and produce compelling graphics for teams
Utilized a blend of social media platforms, communication channels and streaming services to cultivate a loyal customer base exceeding 300 individuals and establish a team of sales representatives spanning the United States Facilitated orientation sessions and training programs for new consultants, ensuring a seamless onboarding process Provided comprehensive product knowledge, addressing customer inquiries and resolving concerns to deliver exceptional service
Conducted team meetings to disseminate essential information, address pertinent topics and events and deliver sales training sessions
Engaged in continuous training initiatives to sharpen professional skills and expand industry knowledge Monitored monthly personal and unit sales metrics to track progress and identify areas for improvement Awarded the privilege of utilizing a Mary Kay career car by meeting specific criteria related to team sales and recruitment, a distinction earned by roughly 1% of consultants eligible for this recognition 731-***-****
***************@*****.***
C O N T A C T
https://jordanjoycedyer.wixsite.com/jordandyer
E D U C A T I O N
University of Tennessee,
Knoxville
2006-2011
Bachelors in Fine Arts
R E F E R E N C E S
Carla Sanderson
(friend)
Provost, Chamberlain University
**************@*****.***
Melinda Jordan
(friend)
Retired Dietician
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Marketing and Communications Specialist
Jordan Dyer
Supervised group fitness initiatives across three fitness establishments in Nashville Managed the website for the group fitness department Orchestrated staff assemblies to disseminate pertinent information and tackle specific issues Provided comprehensive training to instructors on company protocols, class formats and guidelines Formulated class structures and coached instructors in delivering distinct class styles Curated monthly group fitness schedules in alignment with instructor schedules Conducted interviews and auditions for prospective instructor positions Addressed customer grievances related to instructor conduct and service quality L.A. Fitness, Activities Director Nashville, TN
June 2013- May 2014
P R O F E S S I O N A L E X P E R I E N C E
***************@*****.***
C O N T A C T
https://jordanjoycedyer.wixsite.com/jordandyer