Customer Service Senior Living
Resume:
Anamilette
Quiroz
Contact Info:
Anamilette Quiroz
****************@*****.***
ㅡ
Education Saddleback Community College
January 2024- June 2025
***** ********** *******, ******* *iejo, CA 92692
San Juan Hills Highschool
August 2019 - June 2023,
29211 Stallion ridge, San Juan Capistrano, Ca 92675 ㅡ
Experience Waitstaff/ Server, Atria Senior Living
March 2023 - September 2023
32353 San Juan Creek Road, San Juan Capistrano, CA 92675
● Performed table setting, clearing and preparation duties to ensure a clean and organized dining environment.
● Managed kitchen operations, including food preparation, cooking and sanitation, to ensure high quality meals were served to residents.
● Collaborated with kitchen staff and management to develop and update menus based on resident feedback and dietary requirements.
● Maintained inventory of food and supplies, and placed orders as needed to ensure adequate stock levels.
● Adhered to all food safety and safety and sanitation regulations, and ensured that all kitchen equipment was clean and in good working order.
● Assisted with special events as needed, and ensured that all food was prepared and served according to company standards.
● Participated in ongoing training and professional development opportunities to improve skills and knowledge related to food service and senior living.
● Communicated with residents on a regular basis to understand their dining preferences and ensure that their needs were being met.
● Responded to resident feedback and concerns, and implemented changes as needed to improve the dining experience.
● Maintained a friendly and welcoming attitude toward residents and family members, and went above and beyond to make sure they felt comfortable and cared for.
● Acted as a role model for other staff members, and demonstrated a commitment to providing high- quality care and service to residents.
● Customer Service
Fingerprinting Agent, LTN
September 2023 - April 2024
32552 Camino Capistrano Ste 105, San Juan Capistrano, CA 92675
● Experienced Fingerprinting Agent with a strong background in biometric data collection and customer service.
● Proficient in accurately capturing fingerprints, ensuring data integrity, and providing exceptional client support.
● Handling cash register at front
● Good Customer service skills
● Excellent communication actively listening to customers' needs.
● Problem-solving Identifying and resolving issues efficiently to ensure customer satisfaction.
● Front desk for 8 months
ㅡ
Skills Hard Skills:
● First Aid Certification
● CPR Certification
● Emergency Medical Responder Completion Course
● Sports Medicine Completion Course
● Knowledge of anatomy and physiology, including the musculoskeletal system and how it is affected by exercise and injury.
● Understanding of common sports injuries and how to diagnose and treat them, including sprains, strains, fractures, and dislocations.
● Proficiency of therapeutic modalities, such as heat and cold therapy, ultrasound, and electrical stimulation, and how to use them to promote healing and reduce pain.
● Ability to recognize and respond to medical emergencies, such as heart attacks, strokes, and seizures, as well as traumatic injuries, such as fractures, burns, and lacerations.
● Expertise of basic life support techniques, including cardiopulmonary resuscitation (CPR), automated external defibrillation (AED), and airway management.
● Familiarity with emergency medical equipment, such as oxygen tanks, bag valve mask (BVM), suction devices and immobilization devices, and how to use them properly.
● FEMA completion certificates
● Currently studying to be an Emergency Medical Technician
● Certificate to roll fingerprints/ California Department of Justice
● Food Handlers certification
Soft Skills:
● Effective communication skills, including the ability to convey complex medical information clearly
● Attention to detail, including the ability to accurately monitor vital signs, and adhere to established protocols and procedures.
● Comprehension of legal and ethical issues related to emergency medical care, including patient confidentiality, consent, and refusal of treatment.
● Leadership skills, including the ability to take charge of emergency situations.
● Adaptability and flexibility, including the ability to respond quickly and effectively to changes in patient conditions,and other unexpected events.
● Administering medications and treatments safely and effectively and checking for any other indicators of patients health. ㅡ
Activities ● School Dance team
August 2021- June 2023
● Emergency Medical Response
August 2019- June 2020
● Sports Medicine
August 2023- June 2021
● Fashion Club Co Captain
January 2023- June 2023
Contact this candidate