Scrum Master Project Management

`PROFESSIONAL SUMMARY

●** years of overall IT experience with 11+ years in US Healthcare and 6 years with Mobile Banking, Travel and OCR domain related projects

●Experience in client and distributed teams Coordination over 15 years from both offsite and onsite in execution of projects

●Proficient in project management, test management, process management, Risk Management, Decision analysis, functional testing, ETL testing, Data scraping and analysis, webservices testing, QA automation frameworks and team management

●Proficient with QA and Test processes, test deliverables, estimations, defining Test Strategies, Test Plans and evaluating Risk Coverage

●Proficient in BDD framework using cucumber and testing frameworks with TestNG and Junit

●Successfully designed and developed QA automation framework using SELENIUM with JAVA and delivered large scale test suites

●Excellent working knowledge on testing methodologies like Black box testing, Functional testing, Integration testing, Regression testing, ETL Testing,508 compliance, cross browser and Sanity testing.

●Experience in using google cloud platform in implementing the database Big Query, VM instances and cloud storage.

●Hands on experience in licensed automation tools QTP, SOAP UI and UI Path tools covering all frameworks

●Proficient in Python web scraping using BeautifulSoup and Requests to extract structured and unstructured data from diverse sources, including websites and APIs

●Skilled in data cleaning, preprocessing, and analysis using Pandas, enabling the transformation of raw data into actionable insights

●Developed and delivered RPA projects successfully using UI PATH robotic automation implementing the features of orchestrator, Assistant, bot’s production, apps and action center.

●Proficient in testing end-to-end ETL processes, including data extraction, transformation, and loading, across diverse data sources

●Experience in API testing using SOAP UI tool for REST, SOAP services in health benefits and mobile banking domain projects

●Experienced in scripting and automating test scenarios using SQL, Python, and ETL testing tools, resulting in significant efficiency gains

●Experience in working and implementation of Agile methodologies and scrum models; Certified Scrum Professional, Scrum Master, Product Owner from Scrum Alliance

●Certified PMP (Project Management Professional) from PMI board

●Strong understanding of SDLC, STLC, Bug life cycle, V&V Model defect test metrics and Defect analysis

●Proficient in gathering business, functional and technical requirements through interviews, questionnaires, business meetings and conference calls.

●Expertise in conducting reviews, gap analysis audits, identifying the process lapses and suggesting the best practices.

●Experience in defining test scripts covering system testing, UAT scripts and end to end functional scenarios, test cases review and mentoring teams in test design using defined test case methodologies.

●Created test approach for Mobile testing covering with physical handsets and cloud devices (Device Anywhere) Mobile App and Native Apps

●Strong knowledge in creating execution dashboards, defining project specific KPI’s to track progress and publishing the summary reports to all stakeholders

●Expertise in Defect management, defect triage, defect reproduction sessions with dev teams and experience in using tool like Team Track, Rally Dev, QC and Jira

●Sound knowledge with hands on experience in Health care benefits platform covering, Groups and carrier on-boarding, health plans & offers configurations, member enrollments and defining the rule sets for EDI & payroll file processing & delivery.

●Expertise in US Healthcare, HIPAA and EDI 834 standards

●Proficiency in defining OKRs and KPIs for project teams that aligns to the vision of organization and client expectations.

●Experience in implementing the client-oriented approach offering full life cycle of solutions from conception to maintenance handling their long-term initiatives by providing ROI value.

●Exceptional in driving teams’ processes, designing strategies and in delivering technology-driven business solutions to meet strategic objectives.

●Experience in leading multiple teams working on cross functional areas and aligning them to organization business objectives and achieve defined client promoter NPS

●Played a vital role in building highly efficient teams for Benefitfocus for their cost-efficient operations model from Offshore.

●Excellent Training skills – took up additional responsibilities as a domain and application trainer when situation demanded.

●Experience in working and leading PMO teams managing project management and program management.

●Good command over the process implementations using CMMi dev and ISO standards.

●Good interpersonal skills, commitment, result oriented, hardworking with zeal to learn new technologies and go-getter attitude.

AREAS OF EXPERTISE

●Agile methodologies • Onsite Coordination

●Driving efficiencies (financial & Workforce) • Negotiating Skills

●Project Estimations • Resource Planning & up skilling

●Project Management • PMO

●Risk Assessment / Impact Analysis • Delivery Efficiency

●Monthly Billing Invoices & Governance • Test Management

●QA Automation & Frameworks • Testing Proposals

●End to End testing methodologies • OKR’s & KPI’s

●HIPAA & EDI, Health plans & Enrollment • Max Files, Error Analysis

●Mobile Testing, Web Services, SOAP UI • Java Selenium, QTP, RPA UI PATH

TECHNICAL SKILLS

Programming Languages

Java, Python, PL/SQL, C, C#, VB, Groovy

Application/Web servers

ApacheTomcat8, JBoss, WebSphere

Relational Databases

Oracle, MySQL, Vertica, Big Query, PL/SQL, MongoDB

Internet/Web Technologies

HTML 5, XML, CSS 3, jQuery, Angular 6, Node JS 6.

Web Services

SOAP, REST

Cloud Environments

GCP, AWS, Azure DevOPS

IDE

Eclipse, PyCharm, Visual Studio

Operating system

Windows, Unix

Testing Tools

JUnit, JIRA, Selenium, SOAP UI, QTP, Studio 3T

Robotic Process Automation (RPA)

UI Path

Methodologies

Agile/Scrum, V& V, Waterfall

Version Control Tools

VSS, SVN, GIT

CI/CD Tools

Jenkins

Logging

Kibana, Datadog, Putty logs

EMPLOYEMENT TRACK

Sr Project Manager, ValueLabs August,2006 – Present

PROJECTS

Client : United Airlines, Houston, Texas, USA Aug 2023 to Present

Role : EQA Analyst

Client : WebMD, New York, New York, USA Dec 2021 to Aug 2023

Role : Sr Project Manager

Client : BenefitFocus, South Carolina, USA Dec 2014 to Dec 2021

Role : Project Manager

Responsibilities

●Interacting with Business Users and stakeholders for project scope and requirements gathering & analysis

●Verifying the specifications provided by clients for corrections and documenting

●Setting up the test environment using GCP (Big query, VM’s and cloud storage) and local environment

●Identifying and developing the suitable automation framework (SOAP UI, Selenium)

●Developing automated test scripts in JAVA using Selenium webdriver framework

●Developing cucumber feature files and executing them with test runner

●API testing using SOAP UI tool and automated the cases using Groovy scripting.

●Executing both manual and automation test scripts (Selenium and READY API)covering on sprint and regression suites

●Developing Python scripts using libraries like BeautifulSoup and Requests to scrape structured and unstructured data from websites, APIs, and databases; Scripts using Pandas for data analysis, preprocessing and transformation.

●Guiding the team in developing test scripts relevant to the testing type (system, UI, functional, integration, UAT, etc...)

●Understanding the current process and analyzing the customer business cases to work on initiatives.

●Developed the data analysis workflow using Python and UI path tool for ongoing data validation

●Designed the UI Path architecture and delivered the automated bots by implementing apps and action center

●Involved in Database, functionality testing, System testing & Regression testing

●Inspecting and validating the application logs in Kibana and Datadog

●Developing the project initiation and planning documentation

●defining and getting approval on project specific goals, SLA’s and KPI’s

●Performed risk management for the current project and responsible for eliminating them with mitigation and contingency plans

●Working on estimations, test strategy, test plan and project dashboards

●Involving in all the sprint events sprint planning, daily scrum, sprint review and retrospective

●Release planning with sprints estimations and updating product backlog

●Tracking project progress and publishing the status updates to stakeholders

●Ensuring the team align with the defined quality goals and guiding the teams in execution

●Conducting customer review sessions on quality, doing the root cause analysis and taking necessary corrective actions.

●Post release analysis and Preparing, publishing the release closure summary reports

●Keeping abreast of developments in testing equipment, methods, and standards

●Involved in project related trainings and document preparation.

Client : Monitise, London, UK Jan 2011 to Dec 2014

Role : Project Lead

Client : SHPS Inc, Louisville, Kentucky, USA Aug 2008 to Dec 2010

Role : QA Lead

Client : AIS, Dallas, USA Aug 2007 to Aug 2008

Role : Sr Software Engineer

Client : MMT Inc, INDIA Aug 2006 to Aug 2007

Role : Sr Software Engineer

Responsibilities

●Preparing the test plan/strategy and testing estimations

●Interacting with Business Users for requirement gathering

●Involving in all the sprint (Agile methodology) related meetings starting from sprint planning to retrospective

●Involving in daily client scrum calls & updating the status

●Participate in Technical Review Meetings

●Assigning work among the team members and reviewing the team tasks

●Updating and reviewing the test cases prepared by Team Members

●Involved in Database, functionality testing, System testing & Regression testing.

●Involved in functional testing using I phone, Android handsets, Emulators & DA

●Debugging the issues by checking the logs using device specific tools (DDMS, I phone Configuration utility etc..)

●API testing using SOAP UI tool and automated the cases using Groovy scripting.

●Involved in developing automation script for regression testing using QTP, selenium.

●Defect logging and Defect follow up in bug tracking tools.

●Analyzing the defects using PUTTY server logs and communicating with DEV

●Involved in selenium automation and executed the regression scripts using selenium.

●Preparing release summary reports/Status report

●Involved in preparing Postmortem analysis.

●Involved in project related trainings and document preparation.

●Preparing PSRM & participating in PSRM presentation to client

●Involved in PMG audits for the CMMI process implementation.

EDUCATION

Master of Science in Information Technology May2006

AAID UNIVERSITY, Allahabad

Master of Science in Bio-Chemistry Oct 2002

Madras UNIVERSITY, Chennai

Bachelor of Science in Chemistry Apr 2000

Sri Venkateswara UNIVERSITY, Nellore

CERTIFICATIONS

●Certified Project Management Professional (PMP) from PMI – (ID 2995019 - APR2027)

●Certified Scrum Professional (ID 000640776 – June 2024)

●Scrum Master (ID 000640776 – June 2024)

●Scrum Product Owner (ID 000640776 – June 2024)

●ISTQB Foundational Level Certified

●ValueLabs Certified Automation Trainer

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