Medical Assistant

NURY HIELSCHER

**** **** ******, *******, ** ****7 ● 904-***-**** ● ad5w5w@r.postjobfree.com

Education

Certified Medical Assistant (CMA), AMT #2628536

Certified & Registered Phlebotomy Tech (CPT), Cert# Z5G2G6D9

Certified BLS, ACLS, PALS, Exp: 07/2023

Register EMT: NREMT E3170504

Certified EMT: State of FL Dept. of Health # EMT 547725

High School Diploma, Key West School Board — Key West, FL

Colleges,

Southeastern College, Jacksonville, FL Courses: EMT

Southeastern College, Jacksonville, FL Courses: Medical Assisting, CPT (Graduate)

Lower Key Community College, Key West, FL Courses: EMT-1 Completed April 2001

Second Language: Spanish Fluent, read and write

Professional Experience

CareFast Urgent Care. St Augustine

Medical Assistant 05/2023 to 01/08/24

Assist provides and other nursing staff in determining the care needed for

the visiting patients and providing temporary care until more permanent hello

can be acquired by the patient.

Following providers orders in performing point of care testing, wound care, and administering medications as order by providers. Maintaining a clean working area, as well keeping all examining rooms and labs clean at all times, and record keeping of all patient care and procedures through EMR

Data keeping systems, as required by law.

Capital City Bank E. Palatka

Universal Associate 06/2022 to 02/2023

Answered telephones, direct calls, and took messages, performed loading, and unloading of the ATM.Responsible for the deposit, withdraw and loan payments both as a front and drive-thru teller.Provided fantastic customer service through clear communication and accurate transactions.Created sales referrals and promoted bank services and products, processed cash withdrawals, cashiers checks, payments for credit cards, auto loans, mortgages, a line of credit, etc.Proactively educated customers utilizing available access channels.Performed many other branch bank services, including processing commercial and night deposits, food stamps, credit card charges, and savings bonds forms and reports.Processed a wide variety of retail banking transactions for personal and commercial

customers.Provided courteous customer service, including referring customers to appropriate representatives for financial services, home improvement loans, annuities, trusts, and stock brokerage.

Putnam County Planning & Development

Administrative assistant/ Receptionist 07/14/2020 to 03/28/2021

Worked in two key positions. As Receptionist, I process incoming calls, providing the customers with information regarding building permits, as well taking messages and transferring calls to the appropriate personnel as needed, greeted customers as they checked to request information regarding the process for building permits. I made sure that the customer had all the information and forms required for the proper processing of building permit, as needed.

As an administrative assistant, my duties included, but were not limited to the processing and dispensing of all incoming daily mail, ensuring that all forms were ready and available for customers, answered all incoming emails, filling, data entry and assisting all staff in anyway possible to ensure that all customers were being helped in a timely manner, and assisting in maintaining a clean and healthy environment by following all COVID-19 guidelines.

Key Results:

·Consistently praised for the efficient handling of all customer service issues as they arise.

Precision Imaging Centers

Tech Asst. / Front Desk 01/31/2019 to 03/27/2020

Worked in two key positions with this imaging center. In my positions as Front Desk, I greet patients as they check in for the appointment. I make sure that all the in formation within the patients chart correct, and protected as required by HIPPA guidelines, that all necessary documents are signed and recorded and that the patient is charged the correct amount for services rendered in accordance with the patients insurance and fee charges by our office for the ordered exam.

As a Technician Assistant, I make sure that all patients have the required questionnaire completed and they have followed all instructions given prior to their exam. I ensure that the patient is able to complete the exam by accessing their current physical condition. I also prepare the patient by placing an IV port when the patients exam requires contrast, also running a GFR creating screening when necessary to ensure the patients kidneys are healthy enough to process the contrast prior to their exam. As per all protocols.

Assist other team members in maintaining a clean and healthy environment at all time and ensuring that all patients are seen in a timely manner.

Key Results:

·Consistently praised for efficient handling of patient care (e.g.. maintaining medical records, patient processing) that allows MD’s staff to f

Liberty Ambulance

Certified EMT 01/2017-12/2018

Worked as a member of interdisciplinary ambulance service team for a busy BLS/ALS transport service in ensuring optimal patient care and smooth daily functioning while providing optimal patient care during transport of patient from home to hospital, inter-facility transfers, as well as out of state transports, monitoring patients vitals and medical conditions during say transport and providing proper and all necessary medical assistance to say patient in order to maintain patient well being.

Key Results:

·Consistently praised for efficient handling of patient care (e.g., POCT, maintaining medical records, patient processing) that allows MD’s staff to focus on the health concerns of their patients.

Flagler Hospital- St Augustine, FL

PCT/ ER, 02/2015- 05/2016

Worked as a member of a interdisciplinary healthcare team for a busy Emergency Room.

Assist several PA’s and MDs in ensuring optimal patient care and smooth daily functioning of the ER.

Trained as Employee Super user, which allows me to train new employees on the proper user of all POCT equipment and procedures.

Key Results:

·Consistently praised for efficient handling of patient care (e.g., POCT, maintaining medical records, patient processing) that allows PA’s and MD’s staff to focus on the health concerns of their patients.

·Demonstrated proficiency in assisting patients,vital signs, as well as in performing venipuncture’s’, and various diagnostic procedures and ancillary tests (e.g., EKGs, immunoassays, chemistry analysis, hematology, urinalysis and other health related testing).

·Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment.

Physicians Medical Center — Jacksonville, FL

MA, CPT, 05/2012- 11/2013

Served as a key member of a healthcare team for a busy urgent care medical practice. Assisting several PA’s and MDs in ensuring optimal patient care and smooth daily functioning of the office.

Key Results:

·Consistently praised for efficient handling of administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, patient processing, billing and bookkeeping) that allows

PA’s and MD’s staff to focus on the health concerns of their patients.

·Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipuncture’s, injections and various diagnostic procedures and ancillary tests (e.g., EKGs, immunoassays, chemistry analysis, hematology, urinalysis and other health related testing, as well as allergy testing).

·Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment.

·Helped implement practice’s quality assurance and control program. Efforts ensured compliance with HIPAA, CLIA and OSHA regulations; improved patient care/satisfaction; and lowered monthly overhead by 12%.

·Reacted calmly and effectively in emergency situations, and added the personal, caring touch that immediately put patients at ease.

All references will be provided upon request.

Contact this candidate