Sales Manager Regional
Resume:
UwwjVanessa Gibson
Regional Sales Manager
Bristow, VA 20136
ad5w53@r.postjobfree.com
Dynamic and diligent Director of Sales & Marketing proficient in operating various aspects of hotel management and
Associations Expertise in maintaining accounting system and increasing hotel profit by implementing new and effective strategies to make alternative solution. Top 25 Sales Managers of Starwood. Within eight months Grossed 3.5 Million Dollars in Sales Revenue. I have worked with the following Segments: Government, Corporate, LNR,Associations, Social and Tour and Travel. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Senior Sales Manager
Sheraton Reston Hotel - Reston, VA
August 2022 to March 2023
I am in charged of the following segments Associations, Corporate, Government and LNR. I Can initiate, plan, direct and manage the implementation of the hotel's sales and marketing strategy. I Can direct the activities of the hotel sales, events and reservations teams, ensuring that the activities of all team members are aligned with the hotel and the resort strategy. can develop the sales and marketing strategy for the hotel, plan and manage its implementation, liaison closely with key stakeholders( General Manager. Area Directors of Revenue and Sales &Marketing, Finance Controller and I can be responsible for communication.
I Work closely with the Director of Revenue for the area Sales & Marketing Director, continuously monitor compete activity and implement any agreed changes to the hotel sales and marketing strategy. I Can manage the Sales, Reservations and Events teams to ensure the efficient day to day operation of the hotel Sales and Marketing Department and all the revenue and profitability targets are achieved in line with the hotel core standards.
I Can set annual revenue targets, in line with the hotel budget. Can ensure accurate follow up and communication both internally to reservations and accounting departments and confirmation to the clients.
Creates and assists with the exhibit space, booth placement in the meeting space. Can plan and attend any trade fairs as a representative of the hotel, ensuring that the quality image of the organization is portrayed and that every optimization is taken to promote the hotel. Since working at the Sheraton Reston I have earned the Hotel Revenue of $535,000 to date. Senior Sales & Marketing Conference Center Manager The Association Of The United States Army - Arlington, VA May 2015 to August 2018
My duties of the Senior Sales & Marketing Manager for the Conference Center, responsible for planning and implementing sales, marketing and product development programs, both short and long range, targeted toward existing and new markets by performing the following duties personally or through subordinates. Met and exceeded my goal budget and increased the earnings of AUSA Association within a Eight Month Period.
Accomplished marketing and sales, human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning and reviewing job contributions;planning and reviewing compensation actions; enforcing policies and procedures.
Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determine system improvements; implementing change. Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Determines annual and gross-profit plans by forecasting and developing annual sales quotas for regions; projecting expected sales volume and profit for existing and new products; analyzing trends and results; establishing pricing strategies; recommending selling prices; monitoring costs, competition, supply, and demand.
Identifies marketing opportunities by identifies marketing opportunities by identifying consumer requirements; defining market, competitor's strengths and weakness; forecasting projected business; establishing targeted market shares.
Accomplishes marketing and organization mission by completing related results as needed. Ensure best client service is being made available through staff communications, cross training, and appropriate office coverage.
Review and approves any special corporate negotiated rates by signing the contract. Attend any designated industry trade shows and sporadic feeder market trips when called upon. Planned, Implemented, and evaluated special events and fund-raising activities; reported on event process for External and
Internal Events.
Worked closely with our partner hotel and increased there sales over $300,000 in revenue. Senior Association and Corporate Sales Manager
Sheraton Suites Old Town Alexandria - Alexandria, VA November 2008 to December 2013
Can initiate, plan, direct and manage the implementation of the hotel's sales and marketing strategy. can direct the activities of the hotel sales, events and reservations teams, ensuring that the activities of all team members are aligned with the hotel and the resort strategy. can develop the sales and marketing strategy for the hotel, plan and manage its implementation, liaison closely with key stakeholders( General Manager. Area Directors of Revenue and Sales &Marketing, Finance Controller and I can be responsible for communication.
Work closely with the Director of Revenue for the area Sales & Marketing Director, continuously monitor compete activity and implement any agreed changes to the hotel sales and marketing strategy. Can manage the Sales, Reservations and Events teams to ensure the efficient day to day operation of the hotel Sales and
Marketing Department and all the revenue and profitability targets are achieved in line with the hotel core standards.
Can set annual revenue targets, in line with the hotel budget. Can ensure accurate follow up and communication both internally to reservations and accounting departments and confirmation to the clients.
Creates and assists with the exhibit space, booth placement in the meeting space. Can plan and attend any trade fairs as a representative of the hotel, ensuring that the quality image of the organization is portrayed and that every optimization is taken to promote the hotel. Quality Assurance Manager
Hampton Inn - Alexandria, VA
December 2002 to February 2008
Identified and made recommendation for process improvements Oversaw the implementation of organizational policies and procedures. Monitored the performance of personnel to ensure a productive work environment. Managed the HR function in the areas of staffing and training. Motivated employees to achieve personal goals and to consistently meet expected quotas. Built a teamwork environment that encouraged hard work and collaboration. Ensured workflow efficiencies, customer service excellence, and quality assurance. Delegating responsibilities to employees in different sectors. Organizing and managing staff train special events. Reading Specialist
District of Columbia Public Schools - Washington, DC September 1996 to June 2001
Maintained discipline in the classroom; methodically provide resources for lessons; simplify lesson plans in line with curriculum objectives and assist students to prepare for reading examinations in a 655 student school.
Adopted distinctive teaching methodologies, documented all lessons, organised healthy group discussions and mentored troubled students.
Built and nurtured relationships with school administrators and community leaders to maintain mentoring program.
Increased Reading scores by10%
I also started the mentoring / tutoring program at the school. Each student was peered with a volunteer. Assistant General Manager
Norfolk Hilton Airport - Norfolk, VA
June 1995 to June 1996
Supervised front desk operations
Professional/ social interaction with guests as to reservation placement check in/ checkout, PBX operation/ call transfers, concierge services, special requests and problem resolution Responsible for all Guest relation attendant
Responsible for budget for front desk
Payroll for front desk
Making sure that all front desk clerks had annual training Manage front desk operations for this 225 room Three Star Hotel, Interview, hire, and supervise a staff of 15.
Book and coordinate local and national business conventions/seminars. Designed and implemented a guest survey to gauge satisfaction with the hotel, its staff, and services. Director of Sales Catering Manager
Omni Hotel - Virginia Beach, VA
June 1993 to April 1995
Developed and managed annual catering budget.
Performed hiring, staff training and development, scheduling and payroll. Collaborated with culinary staff in special event menu planning and actively involved in planning and development of new catering business.
Ensured compliance with all Hotel, departmental and governmental regulatory agency rules, regulations and policies.
Facilitated and participated in other related department projects and Hotel events as applicable. Supported the mission of the Hotel and the department while assisting in developing positive customer relations.
Planned, organized, and managed catered events for staff and guests of the Hotel, to assure quality, timeliness, and the highest level of presentation. Demonstrated financial accountability in pre-costing menus and services, to ensure proper and competitive market pricing.
Worked with executive chefs to develop menus and programs that ensured the latest in menu trends and customer satisfaction.
Maintained monthly budgets and performance tracking and assisted in developing the department's annual budget.
Monitored the status of current day's assigned events. Ensured that all necessary product and equipment were on hand. Organized assigned staff to ensure function(s) was on schedule. Supervised production, set-up, service and presentation to ensure quality standards were met and events were on track.
Supervised break down and clean-up.
Enforced staff uniform policy and ensured all staff maintained a clean and professional appearance. Participated in all aspects of the function as needed (preparation, set-up, service, clean-up). Made deliveries as needed.
Drove catering vehicles when necessary.
Planned ahead for upcoming events- ordered food and supplies in a timely manner, compiled equipment lists and when practical assigned and oversaw room set-ups. Education
M.Ed in Student Education Policy
American University - Washington, DC
January 2022 to May 2024
Skills
• Delphi (Less than 1 year) (10+ years)
• Dreamweaver (Less than 1 year) (2 years)
• Excel (Less than 1 year) (10+ years)
• Food Safety (Less than 1 year) (10+ years)
• MICROSOFT PROJECT (Less than 1 year) (10+ years)
• Opera (8 years) (10+ years)
• Micros (Less than 1 year)
• Microsoft Office (10+ years)
• Scheduling (10+ years)
• Payroll (10+ years)
• Human Resources (10+ years)
• Outlook (10+ years)
• Computer Literacy (10+ years)
• Project Management (10+ years)
• Events Management (10+ years)
• Teaching Experience (10+ years)
• Time Management (10+ years)
• Marketing (10+ years)
• Customer Service Photo Shop (10+ years)
• MS Project Dreamweaver Mastery of MS Office (Word (10+ years)
• Excel (5 years)
• Outlook (10+ years)
• Project
• and Power Point) Execeptional Presentation and Public Speaking Skills Food Safety (2018) CVent
(10+ years)
• Sales Pro (10+ years)
• Opera (10+ years)
• Delphi (10+ years)
• System 21 (10+ years)
• Star Report (10+ years)
• Knowland (10+ years)
• POS System (10+ years)
• Customer Acquistion (10+ years)
• Complaint Handling Smart Sheet (10+ years)
• Conference Tool (10+ years)
• Social Tables (10+ years)
• Product development (10+ years)
• Menu planning (10+ years)
• Branding (10+ years)
• Banquet experience (10+ years)
• Forecasting (10+ years)
• Marketing management (10+ years)
• Pricing (10+ years)
• Event planning (10+ years)
• Agile (10+ years)
• Profit & loss (10+ years)
• Strategic planning (10+ years)
• Guest relations (10+ years)
• Catering (10+ years)
• WordPress (5 years)
• Kitchen management
• Program development (10+ years)
• Procurement (10+ years)
• Tableau (2 years)
• Sales management (10+ years)
• Culinary experience (10+ years)
• Computer networking (10+ years)
• Quality Assurance (10+ years)
• Ungerboeck Software (10+ years)
• Multi-line phone systems (10+ years)
• Hotel experience (10+ years)
• English (10+ years)
• Communication skills (10+ years)
• Microsoft Excel (5 years)
• Sales (10+ years)
• Public speaking
• Organizational skills (10+ years)
• Microsoft Word (10+ years)
• Microsoft SharePoint (10+ years)
• Adobe InDesign (10+ years)
• Recruiting (10+ years)
• Writing skills (10+ years)
• Contracts (10+ years)
• Restaurant experience (10+ years)
• Leadership (10+ years)
• Hospitality (10+ years)
• Computer skills (10+ years)
• Revenue management (10+ years)
• Negotiation (10+ years)
• Management (10+ years)
• CI/TI (10+ years)
• Budgeting (10+ years)
• Foreign Missionary Leader (3 years)
• Business Analysis
• Events management
• Project management
• Social media management
• Salesforce
• Senior leadership
• Marketing
• Recruiting
• Forecasting
• Pricing
• Business analysis
• Human resources
• Sales
• Training & development
• Microsoft Project
• Teaching
• Hotel experience
• Quality assurance
• Profit & loss
• Customer service
• Guest relations
• Preschool experience
• Procurement
• Product development
• Computer networking
• Adobe Dreamweaver
• Adobe InDesign
• Tableau
• SharePoint
• Hospitality
• Childcare
• Math
Certifications and Licenses
Food Handler Certification
Present
TS/SCI
Driver's License
Special Education Certification
Teaching Certification
Assessments
Elementary school classroom management — Proficient February 2022
Managing behavior in elementary school classrooms
Full results: Proficient
Management & leadership skills: Impact & influence — Proficient July 2021
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Teamwork: Interpersonal skills — Proficient
December 2020
Responding to challenging team situations at work
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I am a volunteer of my church. Which is called Move Church located in Lake Ridge, Virginia. I am in charge of Bereavement Services and Sick and Shut in.
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