Quality Assurance Business Management

ANITA ADDO

**** *********** **** *** ***, Cincinnati, OH, 45215 *************@*******.*** 513-***-****

EDUCATION

National College, School of Business Cincinnati, Ohio

Associates of Arts, Business Management May 2013

Honors/Awards: Class Valedictorian

Relevant Coursework: Statistics, Accounting I, Accounting II, Psychology of Human Management, Business Communication, Entrepreneurship

EXPERIENCE

Emerson ElectricCincinnati, Ohio

Production Personnel December 26, 2006 – October 10, 2008

Making sure products met customer specification, worked under supervision.

Spot Welder October 11, 2008 – April 06, 2012

Using torques, and different kinds of gauges to ensure secured weld with a little supervision

Quality Assurance and Safety Personnel April 07, 2012 – October 10, 2016

I had to make sure finished products were up to customer specification. I had to see to it that no bad products were sent to customers. Used gauges, micrometers, calipers, scales, magnify glass and leak bubble check parts before parts are sent to customers.

I had to make sure the working environment was free from any clutter. I had to report any unsafe work areas and machinery to the maintenance team for necessary repairs.

Production lead and Inventory Personnel October 11, 2016 – August 09, 2019 Organized shift meetings to assign jobs in the absence of the supervisor. Scheduled cover up and relieved for breaks and lunches.

Did cycle counts and took stock of materials and finished products. I made sure there were necessary essential products to enhance production in a smooth manner. Set up welders for appropriate welding by using blueprint reading.

, Interim Supervisor October 10, 20219 – November 17, 2023

•Manages a team of 35 experienced welders and soldering engineers dedicated to ensuring products’ compliance to grade A market standards; improved employee retention 30%.

•Organizes 3 departmentwide professional workshops and employee social events to standardize functionality and cognizance of updated machinery and to improve work relationships by 50%.

•Oversees logistical computation of finished product transportation and production costs which resulted in a 15% downsizing of unfruitful production costs.

A Miracle Home Care Services.

Home Health Aide: December 19, 2022 – Present

Takes care of the elderly in our community a couple of days a week. By grocery shopping for them, pick up their medications, cook and clean up their homes.

International Christian Fellowship Church: Cincinnati, Ohio

Youth Ministry Teacher and Counselor December 2008 – present

•Established engaging teaching strategy to teach Biblical principles and doctrines to adolescents which has improved teens’ sentiments towards church attendance and events; led to 40% decrease in teen turnover.

•Conducted survey and quantitative analysis for annual youth celebration conference to enhance participant experience and youth engagement by 30% from prior year.

State Farm Insurance Cincinnati, Ohio

Client Management Intern March 2012 – May 2013

•Served as a liaison in communicating State Farm Insurance policies to potential clients which increased insurance policy purchases by twofold.

•Analyzed customer data with streamlined sorting and filtering data analytical techniques to improve quality customer satisfaction and brand image.

LEADERSHIP & ACTIVITIES

Matthew 25 Ministries Cincinnati, Ohio

Clothing Distribution Volunteer March 2019 – present

• Coordinated church wide women’s volunteering program to assist Matthew 25 ministries support homeless individuals with a clothing drive; provided for over 100 individuals facing housing inequalities.

Other Affiliations: ICFC Women’s Ministry

OTHER SKILLS & INTERESTS

Computer: Teaching, Microsoft Applications, (Excel {Intermediate}, PowerPoint) oral and written communication

Language: Fluency in Akan, Ewe and Ga

Interests: Cooking, Developmental projects in Africa

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