Customer Service Events Manager
Resume:
OBJECTIVE
Experienced leader and dynamic team player seeking an opportunity to learn and grow with your company. I am passionate about the restaurant and bar industry. I have proven success in training and supporting staff, as well as maintaining the daily operations of food and beverage services. I lead by example and work along side my staff to achieve a goal of excellence.
PROFESSIONAL EXPERIENCE
March 2021–October 2021 Shriner’s Auditorium, Phoenix, AZ
Bar and Special Events Manager
●Hired, trained, and coached staff members on customer service skills, food and beverage knowledge.
●Coordinated with event planner, Chefs, servers, and staff for banquet and merchant events.
●Reduced Liquor waste through tighter controls on beverage and inventory waste
February 2020–November 2020 Holiday Inn, Phoenix, AZ
Bartender/Closer
●Prepared drinks and food
●Coordinated with kitchen staff and servers
August 2018–February 2020 Papago Inn, Scottsdale, AZ
Bartender/manager/Server/Cook
●Managed the bar and food area serving hotel guests
●Prepared drinks and food for guests
●Coordinated with hospitality staff and managers for inventory and daily operations
June 1995–December 2002 Two Pesos Restaurant, Tempe, AZ
Manager/Cashier/Bar
●Managed staff and food preparation
●Prepared drinks and food for guests/Cashier
●Maintained inventory and daily operations
●Managed hiring and scheduling of staff
EDUCATION
Mesa Community College,
Mesa, AZ.
Spanish
Bartending Academy
Title 4 certification
RELEVANT SKILLS
●Staff training and management
●Drink and food preparation
●Arizona Liquor Law licence
●Guest Service and Guest interaction
●Food safety
●Daily/Accounting operations
●Food and beverage supply management
●Various POS systems
●Excellent interpersonal and leadership skills
Eileen Foy
ad5w42@r.postjobfree.com
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