Customer service skills
Resume:
Michelle Yeahquo
Tulsa, OK *****
ad5w41@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Wal-Mart Cashier
Glenpool, OK
December 2022 to January 2024
Customer service, maintained self checkout
Education
Green country Vo-Tech in CNA
Okmulgee, OK
January 2016 to May 2017
Prerequisites in Laboratory technician
Tulsa Community College - East
Skills
• Food Service (10+ years)
• Cashiering
• Vital Signs
• Caregiving
• Laundry
• Cash Handling
• Home Care
• Commercial Cleaning
• Meal Preparation
• Cooking
• Patient Care
• Patient monitoring
• Writing skills (10+ years)
• English
• Communication skills
• Cash handling
• Cash register (10+ years)
• Retail sales
• Behavioral health
• Patient observation
• Care plans
• Phone etiquette
• Sales
• Customer service
• Retail math
• Care plans
• Management (2 years)
• Crisis management
• Organizational skills
• Time management
• Working with people with disabilities
Assessments
Customer service — Proficient
April 2024
Identifying and resolving common customer issues
Full results: Proficient
Sales skills — Proficient
March 2024
Influencing and negotiating with customers
Full results: Proficient
Customer focus & orientation — Proficient
April 2024
Responding to customer situations with sensitivity Full results: Proficient
Attention to detail — Proficient
April 2024
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Work style: Reliability — Proficient
April 2024
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Retail customer service — Completed
May 2024
Responding to customer situations in a retail setting Full results: Completed
Retail customer service — Completed
March 2024
Responding to customer situations in a retail setting Full results: Completed
Work style: Reliability — Proficient
April 2024
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Front desk agent (hotel) — Completed
April 2024
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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