Customer Service Building Materials
Resume:
WILLIAM SCOTT GRAY *** e.paint street Washington courthouse ohio 43160
ad5w2p@r.postjobfree.com Cellular: 740-***-**** CAREER SUMMARY
A personable and highly-motivated, results-driven individual seeking to monitor and increase growth for his company. Skills include: Dependability and detail-oriented customer service. Works well under pressure. Organized, focused and successful at meeting deadlines. Excellent communication and interpersonal skills. Proven ability to increase customer satisfaction. Ability to multitask. Unwavering commitment to exceeding customer expectations has resulted in improved business-client relationships.
RELEVANT EXPERIENCE
CONSTRUCTION, WASHINGTON COURT HOUSE, OH 08/03/2019 – DATE PHYSICAL LABORER
• Assist with preparation application of painting and repair of client properties; including window and electrical work.
• Clean or prepare construction sites to eliminate possible hazards.
• Operate equipment to facilitate alignment, movement, or adjustment of machinery, equipment, or materials.
• Read plans, instructions, or specifications to determine work activities.
• Load, unload, or identify building materials, machinery, or tools, distributing them to the appropriate locations, according to project plans or specifications.
FORWARD AIR, JEFFERSONVILLE, OH 03/1/2019 – 06/23/2019 STOCK/FREIGHT MOVER
• Move freight, stock, or other materials to and from storage or production areas, loading docks, delivery vehicles, ships, or containers, by hand or using trucks, tractors, or other equipment.
• Sort cargo before loading and unloading.
• Attach identifying tags to containers or mark them with identifying information.
• Read work orders or receive oral instructions to determine work assignments or material or equipment needs.
• Stack cargo in locations, such as transit sheds or in holds of ships as directed, using pallets or cargo boards. TROJAN, PLANT CITY, FL 12/20/2014 – 12/20/2015
GENERAL LABORER CONTRACTOR
• Gather and remove litter while cleaning and caring for the horses in their stalls.
• Use hand tools, such as shovels, rakes, pruning saws, saws, hedge or brush trimmers, or axes.
• Operate vehicles or powered equipment, such as mowers, tractors, twin-axle vehicles, snow blowers, chain-saws, electric clippers, sod cutters, or pruning saws.
• Water lawns, trees, or plants, using portable sprinkler systems, hoses, or watering cans.
• Prune or trim trees, shrubs, or hedges, using shears, pruners, or chain saws. DENNY’S, JEFFERSONVILLE, OH 08/1/2014 – 12/18/2015 COOK
• Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices.
• Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
• Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters.
• Season and cook food according to recipes or personal judgment and experience.
• Turn or stir foods to ensure even cooking.
William Scott Gray, 740-***-**** -or- ad5w2p@r.postjobfree.com P a g e 2 AIRBORNE, WILMINGTON OH 03/24/2005 – 06/01/2006
SHIPPING/RECEIVING CLERK
• Examine shipment contents and compare with records, such as manifests, invoices, or orders, to verify accuracy.
• Requisition and store shipping materials and supplies to maintain inventory of stock.
• Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.
• Pack, seal, label, or affix postage to prepare materials for shipping, using hand tools, power tools, or postage meter.
• Record shipment data, such as weight, charges, space availability, damages, or discrepancies, for reporting, accounting, or recordkeeping purposes.
BURGER KING, JEFFERSONVILLE, OH 05/01/2003 – 05/2004 COOK
• Order and take delivery of supplies.
• Cook the exact number of items ordered by each customer, working on several different orders simultaneously.
• Prepare specialty foods, such as pizzas, fish and chips, sandwiches, or tacos, following specific methods that usually require short preparation time.
• Operate large-volume cooking equipment, such as grills, deep-fat fryers, or griddles.
• Wash, cut, and prepare foods designated for cooking. MCDONALD’S, WASHINGTON COURT HOUSE, OH 01/01/2000 – 03/24/2002 CASHIER/COOK
• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Answer customers' questions and provide information on procedures or policies.
• Help customers find the location of products.
• Issue receipts, refunds, credits, or change due to customers.
• Greet customers entering establishments.
William Scott Gray, 740-***-**** -or- ad5w2p@r.postjobfree.com P a g e 3 SKILLS
ABSTRACT THINKING
• Brainstorming
• Conceptual Skills
• Contextualizing
• Diagnostics
• Logical thinking
• Organization
• Reporting
• Research
• Theorizing
COMMUNICATION
• Ability to Accept Feedback with
Grace
• Ability to Choose the Right
Format
• Ability to Give Constructive
Feedback
• Advanced negotiation skills
• An Open Mind, Respect &
Empathy
• Brevity & Clarity
• Body Language Skills
• Electronic media
• Confidence and Honesty
• Discussion
• Nonverbal communication
• Openness and Friendliness
• Presentation
• Professional public speaking
• Rapport-building
• Reflection
• Small talk
COMPUTER AND TECHNICAL SKILLS
• Equipment maintenance
• Troubleshooting
• Math
• Phone skills
• Social Media
CREATIVE THINKING
• Analysis
• Creative Writing
• Open-Mindedness
SALES AND MARKETING TEAMWORK
• Active listening
• Collaboration
• Communication
• Community building
• Conflict management
• Critical thinking
• Leadership
• Management
• Mediation
• Motivation
• Negotiating
• Problem-solving
• Relationship building
• Reliable
• Team management
• Team oriented
• Team player
DECISION MAKING
• Collecting Input
• Conducting Polls
• Consensus decision making skills
• Consumer decision making
process
• Ethical decision-making skills
• Evaluating and Choosing
Solutions
• Evidence-based decision making
• Executive decision making
• Generating Possible Solutions
• Identifying Problems
• Information Gathering
• Intuitive decision-making ability
• Lateral Thinking
• Programmed decision making
• Rational decision making
• Risk Assessment
• Shared decision-making skills
EMPLOYABILITY
• Adaptability
• Information use
• Oral communication
• Technology use
• Written communication
LEADERSHIP
• Coaching
• Commitment
• Creativity
• Delegation
• Giving feedback
• Influencing
• Strategic thinking
MANAGEMENT
• Assessment and evaluation
• Business Knowledge
• Conflict Resolution
• Documentation
• Effective teamwork
• Finance
• Goal setting
• Hard Skills
• Hiring
• Logistics
• Managing appointments
• Meeting deadlines
• Multitasking
• New Business Development
• Office Management and
Maintenance
• People Management Skills
• Project Management
• Recruitment
• Resource management
• Self-awareness
• Soft Skills
• Stock inventory
STRESS MANAGEMENT AND COPING
PROJECT MANAGER TECHNICAL
• Budgeting
• Cost Management
• Project Evaluation
• Risk Management
ORGANIZATIONAL
• Communication
• Mental organizational skills
• Physical organization
• Planning
• Prioritizing
• Teamwork
• Time Management
• Work-life balance
PROBLEM-SOLVING
• Drawing conclusions
• Experimenting
• Focus
• Innovation
• Insight
• Listening
• Logical reasoning
• Observation
• Persistence
• Persuasion
• Project design
• Questioning
• Testing
PROJECT MANAGEMENT
• Forecasting
• Leadership
• Lean Thinking
• Meeting Facilitation
• Performance Tracking
• Project Lifecycle Management
• Project Scheduling
• Strategic Planning
SOFT SKILLS
• Compassion
• Coordination
• Customer Service
• Dependability
• Detail Oriented
• Ethical
• Flexibility/Adaptability
• Good Attitude
• Honesty
• Judgement
• Perceptiveness
• Physically Fit
• Psychology
• Self Confidence
• Self-Motivated
• Strong Work Ethic
Contact this candidate