SW
SHAURA WORKMAN
ad5w27@r.postjobfree.com 704-***-**** Mount Holly, NC 28120
Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of those from different backgrounds.
Strategic planning
Customer relations
Hiring and staffing
Improving operations
Delegating work
LBJ Trucking Mount Holly, NC
Co Owner/Operations Manager
04/2019 - Current
Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
Accounts payable and receivable including payroll
Maintained DOT Compliance
Mountain Island Lake Realty,LLC Mount
Holly, NC
Real Estate Broker
06/2016 - 12/2020
Negotiated between sellers and buyers over property prices and seĴlement deals.
Analyzed housing markets and identified potential buyers. Prepared market analysis statistics and bid presentation for buyers and sellers.
Managed real estate transactions from initiation to closing. Gave buyers physical and virtual tours of properties. Monitored fulfillment of purchase contract terms.
American Airlines CharloĴe, NC
Customer Service Representative
12/2013 - 09/2016
Assisted customers with ticket purchases, trip planning, pricing and scheduling.
Managed gate, ramp and cabin services for each flight. Greeted passengers and provided boarding instructions. Collected baggage charges and accepted baggage for check-in. Provided clients with assistance in preparing required travel documents and forms.
Trained fellow employees when asked
Tony's Trucking CharloĴe, NC
Logistics Coordinator
01/2009 - 07/2013
Worked with vendors to obtain optimal prices and delivery schedules. Developed proposals with detailed cost estimates outlining logistics plans. Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records. Cultivated carrier relations and tracked financials to ensure optimum performance.
MW Realty Group LLC CharloĴe, NC
Summary
Skills
Experience
Co Owner/Real Estate Broker Owner
06/2006 - 10/2008
Analyzed housing markets and identified potential buyers. Negotiated between sellers and buyers over property prices and seĴlement deals.
Prepared market analysis statistics and bid presentation for buyers and sellers.
Generated lists of for-sale properties.
Gave buyers physical and virtual tours of properties. Monitored fulfillment of purchase contract terms.
Managed real estate transactions from initiation to closing. Jim Beaty and Associates CharloĴe, NC
Real Estate Broker
03/2003 - 12/2006
Negotiated between sellers and buyers over property prices and seĴlement deals.
Analyzed housing markets and identified potential buyers. Generated lists of for-sale properties.
Prepared market analysis statistics and bid presentation for buyers and sellers.
Managed real estate transactions from initiation to closing. Gave buyers physical and virtual tours of properties. Identified and solved complex strategy problems that impact sales management and business direction.
Contributed to development, planning and completion of project initiatives.
On site agent for P&N Homes Hunter Park Community
Monitored fulfillment of purchase contract terms.
Allen Tate Realtors CharloĴe, NC
Real Estate Agent
01/2002 - 01/2003
Coordinated appointments with prospective buyers to showcase houses and plots.
Showed residential properties and explained features, value and benefits of available homes.
Successfully guided home buyers and sellers through sales and purchase of properties.
Showed building models to prospects based on expressed needs and preferences.
Maintained database of prospective customers.
Negotiated contracts and coordinate with lenders, aĴorneys and inspectors.
Actively follow-up with prospects and hot leads.
Cold called clients to obtain exclusives.
Johnson C Smith University CharloĴe, NC
Some College (No Degree) in Communications
Central Piedmont Community College CharloĴe, NC
NC Real Estate Broker in Fundamentals of Real Estate/Real Estate Sales 05/2000
Education and Training