Business Analyst Risk Management

Carol Bloodworth

704-***-**** • ad5w0d@r.postjobfree.com

Linkedin.com/in/carol-bloodworth

Skilled Analyst with experience translating and simplifying business requirements to meet client needs and gain buy-in from diverse stakeholders. Demonstrated Quality Assurance experience developing test scripts, procedures, and test cases based on business requirements. Gathering, analyzing, and focusing on project delivery implementation, and risk management. Experienced with Agile SCRUM and Waterfall models. Experience in application portfolio management ensuring Risk Management adherence.

Core Business and Technical Skills

•Agile Scrum, Kanban, Waterfall Methodologies

•Full Project Lifecycle (SDLC)

•Application Lifecycle Mgmt. (ALM)

•Software: MS Office (Word, Excel, PowerPoint, Outlook)

•Platforms: Citrix, Proprietary App. Mgmt. systems (AppOne), BMC Remedy (PAC2000), Windows

•Tools: Quality Center, Jira, Confluence, Rally, SharePoint

•Defect Management

Experience

Collabera Staffing, Charlotte, NC

Quality Assurance Analyst - Union Bank -MUFG 12/2021 – 12/2023

Support Operations and Technology stakeholders in their efforts to manage change, project execution, and product delivery:

•Facilitated a true understanding of task scope, timelines, progress, issues, and risks.

•Met changing business needs due to reorganization, compliance, and regulatory issues, changing technologies, and market/industry factors

•Created/updated project Test Plan and project documentation.

•Reviewed/updated Business Requirement Document and traceability matrix.

•Validated the quality of test scripts and test cases for accuracy and upload to ALM.

•Supported the use of standard tools, and quality processes and promoted best practices, standardization/consistency, risk mitigation, transparency, and continuity.

Wells Fargo, Charlotte, NC

Systems QA SR Analyst /Application Portfolio Management 07/2019 – 09/2021

Led change management initiative for BMC Remedy and SDLC-related tasks for the Marketing Technology application portfolio and collaborated with the Information Cyber Security Team in the findings of Third-Party Assessments. Provided analysis design for research and application-specific knowledge transfer demonstrated project management tasks and fostered relationships with business partners.

•Managed the Application Sunrise and Sunset process for over 28 applications, including permit to register and deploy applications and to retire/decommission applications.

•Collaborated with Tech Business Associates to create User Stories and tasks in Jira.

•Completed Information Cyber Security (ICS) – Identity Access Management (IAM) questionnaire for onboarding of roles and entitlements.

•Collaborated with ICS on Data Loss Prevention (DLP), Record management (RCA), Onboarding – Authentication (Channel secure), Independent Risk Management (IRM), Shared Risk Platform (SHRP) policy exception requests, and Change Management.

Insight Global/Wells Fargo Systems QA SR Analyst 11/2017 – 07/2019

Interpreted business requirements (BRD) and functional specification documents (FSD) for manual testing of Human Resources and Marketing System integration, enhancements, and problem resolutions for time-sensitive projects and initiatives.

•Developed test scripts containing business requirements and Line of Business (LOB) processes and tested functionality across applications and workflows.

•Created a traceability matrix from Application Lifecycle Management (ALM) to ensure proper coverage for business requirements.

•Participate in collaborative testing and test planning sessions with the QA team.

YOH Staffing, Charlotte, NC 11/2016 – 11/2017

QA Analyst – Duke Energy

Assisted with System Simulation Build Project to execute test scripts and record system actions into training simulation and supported training materials with guidance/input for the Project Team.

•Administered and recorded test scripts, input test data, and confirmed results.

•Designed and documented training materials, presentations, simulations, reference materials, job aids, and awareness communications for system simulation build.

•Collaborated/communicated with SMEs and training developers for system step completion and documented execution notes.

•Logged defects and issues during system testing.

•Advised during the Fix-It Daily Roundtable to update and monitor defects.

Collabera Staffing, Charlotte, NC 04/2016 – 11/2016

Business Analyst – Bank of America

Enterprise Independent Testing (EIT) Integrated Intake Process:

Ensure the Intake process model for the Operational Risk test request type aligns with the Master Intake Test Development and Analysis Business process (TDA).

•Fostered working relationships with SMEs over multiple lines of business to ensure user stories, test scripts and procedures met objectives.

•Gathered data to document test requirements, created a Test Plan, and submitted intake requests to initiate Process Change Control.

•Developed independent process/control test scripts.

•Communicated status and identified/escalated issues promptly.

Capgemini Consulting, Charlotte, NC 12/2011 – 01/2015

QA Analyst

Participated in the SDLC for requirement gathering and analysis activities, test planning, test execution, defect management, QA status reporting, and documentation.

•Collected business requirements, project scope, identified stakeholders and risks, and described the delivered product to set expectations with a team of clients.

•Documented and linked defects to failed test scripts and steps in HP Quality Center.

•Produced test scenarios and cases from business requirements; analyzed automated test script results, identified bugs and issues, tracked defects, generated reports, and executed validation checks for Risk Management.

Education Certification

Bachelor of Arts (BA), Business Administration Montreat College, Charlotte, NC

Associate of Science (AS), Electronic Data Processing Guilford Tech. Comm. College, Jamestown, NC

•PMI-PBA Certificate Central Piedmont Community College, 2015

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