Customer Service Associate
Resume:
Lauren Chandler
Customer Service Associate
Austin, Tx 78753
*************@*****.***
SKILLS
Customer Engagement, Account Management, Critical Thinking, Problem Solving, Time Management, Product Promotion, Brand Awareness, Marketing, Active Listening, Adaptability, Patience, and Teamwork. EXPERIENCE
I have experience working for companies where I can utilize my skills in leading the customer to ultimate satisfaction, by answering questions, researching information, gathering proof of their need for medical equipment and obtaining authorizations needed, . refiling claims within the 90 day time limit, to get their bills paid by their insurance, making appointments for them to get estimates for air conditioning, or plumbing. I also have experience in the hiring process as well as payroll and accounts receivables and payables. No matter the company, my main responsibility was the customer. Insuring they received what they came to us for, that they had a pleasant experience, and that they would be returning customers in the future. These are some of the companies I have worked for: Taco Cabana Jan 2024 - present
Facebook (Accenture)
Jan 2021 - Jan 2024
AST Financial
Dec 2020 - Jan 2021
Medicaid
Nov 2019 to Dec 2020
Sparrow House
Aug 2018 - Nov 2019
Authoritive Plumbing
Oct 2012 - June 2018
Austin Wheelchair
Oct 2008 - Oct 2011
AAA Medical & Oxygen
Oct 2007 - 2008
Austin Travis Co EMS
April 2003 - May 2005
Austin Allergy Associates
Nov 1999 - Feb 2002
Hilton Hotel
Jan 1998 - Oct 1999
CPL
Jan 1996 - Dec 1997
M Tech Heating & Air
Oct 1993 - Dec 1995
EDUCATION
John H Regan High School - General Studies
1992
AWARDS
Employee of the Year 1994
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