Social Worker Program Director

Marlin Brown

Hayward, CA

650-***-****

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*** ** ****

Description

Conscientious and dynamic Social Worker with over 30 years of experience working with youth and staff as a Institution Services Manager, Program Director, Counselor, Group Supervisor, Lead Instructor, Head of Security, Coach, Trainer, Motivator, Leader, de-escalator and problem solver.

Education

Washington State University

• Bachelors of Social Science

San Mateo County Probation Department

• Certified trainer in the following:

• Anger management

• De-escalation techniques

• Critical thinking

• Dealing with difficult youth

• Communication

• Active listening

• Program development

• Special needs care & medication administration

• Evidence based programming

• Educational programming

• Physical fitness

• Defensive tactics

• Report writing

• Critical incident response

• CPR

• First Aid/ IED

Santa Clara County Social Services

• TCI Training

• Civil Rights

• Medication management

• Sexual Harassment, discrimination, and bullying prevention training

• Defensive Driving

• LGBTQ: recognize, intervene, support, and empower (RISE)

• Information privacy

• A responsibility statement

• Understanding drug testing

• Injury and illness prevention

• CPR/ first/ IED

Experience

Santa Clara County Social Worker I EH

2021 - Current

• Keep youth safe, secure and controlled in the satellite homes.

• stay, professional and respectful, and de-escalate any issues which may arise.

• Learns and applies the basic principles and techniques of social work;

• What Interviews clients and families in the home or office to assess socio-economic problems and needs;

• Develops and carries out social service assessment plans;

• Interprets policies and regulations to clients and the community;

• Refers clients to and assists in utilizing appropriate community and other resources;

• Reviews cases and social work progress with supervisor;

• With supervisor's concurrence, may refer clients to other staff when needs of client are beyond the level of competence or area of responsibility;

• Participates in-service training and extra-curricular courses;

• Prepares case records, documents, reports and correspondence in a timely manner, as required;

• Assists clients in obtaining and completing various forms;

• And many other duties.

San Mateo County probation department

Youth Services Center juvenile hall

Institution Services Manager/ Group Supervisor III/ Program Director/ Olympic commissioner/ lead instructor

1998 - 2021

I was the Lead Supervisor in charge of staff and youth at the juvenile hall for 21 years. For 17 years I was the Lead Supervisor for the 16 to 18 year old boys and for 3 years and 6 months I was the Lead Supervisor for the female youth 12 to 18. For 6 months I was an institution service manager.

I was also a lead instructor for defensive tactics, a program Director andp Lead Trainer. I was in charge of the planning, assigning, directing and review of the work of my team of Group Supervisors in a unit on an assigned shift at the Youth Services Center. I supervised, counseled and guided the 30 youth in my care and I supervised, delegated and worked with 3 to 5 staff members on my assigned unit. My strengths are :

• Superior interpersonal skills with demonstrated skills motivating and developing staff;

• Enthusiasm for the job;

• A positive and flexible outlook and excitement for new challenges;

• Excellent oral and written communication skills;

• Ability to work well independently and as a member of a team;

• Excellent organizational ability for handling multiple tasks and urgent issues quickly and simultaneously;

• Initiative and sound independent judgment when responding to problems;

• Basic understanding of department, state and federal regulations governing juvenile institutions.

• Assign, direct and review the work of a team of Group Supervisors to ensure proper operation of the unit

• Advise staff personnel regarding program planning, recreational and teaching activities, supervision of juveniles and security measures

• Confer with and advise staff on treatment of behavioral problems and maintenance of discipline

• Check on safety and welfare of youth, medical procedures and housekeeping routines

• Direct the unit in handling of tense situations

• Maintain records of medications dispensed and disciplinary actions taken

• Watch for signs and receive reports of mental and physical illnesses; investigate and see that needed care is provided

• Counsel juveniles as necessary

• Assist in evaluation of subordinates' performance

• Hold team meetings and participate in staff conferences and group and individual training programs

• Prepare and submit required reports and paperwork

• Safety, security and control

• Command presence - because of the way you carry yourself with confidence, respect, tolerance and authority you can walk into a room and everyone can see and feel your command presence.

• Communication & Positioning - As a staff member I am always aware of my surroundings.

• I’m Constantly communicating with the staff via radio, eye contact, verbal communication and nonverbal communications, body language.

• I’m constantly positioning myself and the other staff so that we maintain a secured perimeter. Whether it’s an educational program, sports program or watching a movie. I’m always going to make sure that the youth and staff are safe, secure and control.

• Programs - educational, sports, evidenced based and recreational.

• De escalation is always the goal. I would much rather use my counseling skills, verbal judo and mental abilities to calm any situation.

• Because of my Coaching background I have dealt with every race, culture, stressful situation, youth who have mental health issues and personality disorders.

• Being respectful to all youth, including transgender youth and by what adjectives they would like to be addressed by.

References:

1. Daniel Estrada (Current Supervisor here at Social Services)

Work Cell 408-***-****

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2. Mary Jane Alvarado (Current

Supervisor at Social Services)

Work Cell 408-***-****

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3. Superintendent Jehan Clark (Former Supervisor at San Mateo County Probation Department)

Cell: 408-***-****

Work: 650-***-****

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