Hospitality Professional

Rob E Brehant

*** **** ******, *** *********, CA 94108 206-***-**** ad5vz8@r.postjobfree.com

Profile

Top performing leader with 25+ years of success in managing complex hotel operations. Highly skilled in budgeting and forecasting, recruiting and developing team members, guiding sales and marketing initiatives, as well as setting guest service expectations and ensuring achievement.

• Operational Management

• Revenue and Profit Maximization

• Service Enhancement

• Team Member Mentoring

• Brand Elevation

• Budget & Forecast Focus

• Strategic Planning

• Culture Champion

• Staffing Expert

• Sales & Marketing Leader

Experience

Allied Universal Security-NorCal

Special Events Staff San Francisco AUG2021 - Present

• Provide safety and security services for events produced at Another Planet Entertainment produced events at various venues including The Greek Theatre in Berkeley, CA, The Fox Theater in Oakland, CA, Bill Graham Civic Auditorium in San Francisco, CA and The Castro Theatre in San Francisco, CA, as well as Outside Lands Music Festival held in Golden Gate Park

• Assist with an assortment of duties during events such as Doors, Egress, Barricades, Posts at every section of each venue, Backstage staffing, Dressing Room staffing. THE CLIFT ROYAL SONESTA HOTEL

PBX OPERATOR San Francisco JAN 2020 - Present

• Re-opening team on a one hundred million dollar renovation of guestrooms, meeting/banquet space, as well as the 105 year-old Redwood Room.

• Point person for all communications. Managed the phones, radios, fire safety systems, as well as routing communications. Dispatched room service orders, housekeeping, bell staff, and maintenance.

• The Clift closed on 4/2/20 due to Covid-19 and reopened in May 2021. MISSION MOTO HARLEY DAVIDSON

SALES ASSOCIATE San Francisco APR 2019 – JUN 2019

• Member of opening team for brand new dealership located within the Mission District of San Francisco assisting with planning & development of grand opening event with General Manager and Director of Marketing.

• Sales associate responsible for high impact sales, and generating leads & sales opportunities for penetrating the San Francisco market.

WYNDHAM DESTINATIONS

SALES Associate San Francisco NOV 2018 – MAR 2019

• Conducted tours and engaged potential clients by providing in-depth presentations of Wyndham vacation properties and ownership opportunity.

HIGHGATE

COMPLEX GENERAL MANAGER HOTEL DIVA/HOTEL UNION SQUARE MAY 2016 – MAY 2017

• Oversaw the operations of two Union Square boutique lifestyle hotels- the 130-Room Hotel Diva and the 131-Room Hotel Union Square.

• Focused on the branding of each hotel, elevating the overall experience with clear messaging to our guests.

• Both properties finished 2016 with a rank of 1 of 7 in Occupancy as measured by STR.

• 2016 RevPAR growth for both properties finished above comp set as measured by STR.

• Facilitated New Room Construction Project at Hotel Diva Q2-Q3 2016, adding 14 rooms to inventory.

• Facilitated Soft Goods Renovation of all rooms/lobby at Hotel Union Square Q4 2016 - Q1 2017.

• Member of Union Square BID and San Francisco Hotel Council.

• Member, Board of Directors, Hotel and Restaurant Foundation. METWEST TERRA HOSPITALITY (PREVIOUSLY LARKSPUR HOTELS AND RESTAURANTS) GENERAL MANAGER HOTEL ABRI NOV 2007 – JUL 2013

• Grew RevPar 10% YOY 2012 from 2011.

• As of June 2013 STR Report, Abri had 15% YOY RevPar growth as compared to Comp Set 12% increase.

• Oversaw operations of 91 rooms Hip, Urban Oasis just off Union Square.

• Started pre-opening of hotel, which was closed for 11 months for complete renovation and seismic retrofit, reopening as 4-star “jewel” of Larkspur Hotels and Restaurants.

• Achieved 12 month rolling Overall Satisfaction score of 96 as measured by Market Metrix during first year open

• Trip Advisor ranking of 20 out of 248 hotels for San Francisco within first year. LARKSPUR HOTELS AND RESTAURANTS

AREA GENERAL MANAGER LARKSPUR LANDING BELLEVUE NOV 2007 - AUG 2008

• Oversaw operations of 126 suite property in Bellevue, including management team of four plus 25 associates.

• Area Manager responsibilities for Larkspur Landing Renton; maintained weekly contact/meetings with property GM and was the first line support for the property as a Greater Northwest lead, decreasing need for property visits from Larkspur Landing Brand VP of Operations.

• Staffed an empty sales office and along with new DOS developed a successful strategy in a Market with considerable new inventory.

• Grew guest satisfaction as measured by Market Metrix.

• Created effective incentive programs for various departments that have increased occupancy, ADR, and Guest Satisfaction Indexes while also rewarding and motivating associates. INNKEEPERS HOSPITALITY

GENERAL MANAGER RESIDENCE INN BY MARRIOTT SEATTLE DEC 2006 - JULY 2007

• Oversaw operations of 144 suite property including management team of five plus 35 associates.

• Grew guest satisfaction as measured by Guest Satisfaction Survey (GSS) and Quality Assurance (QA) process. GENERAL MANAGER HOMEWOOD SUITES BY HILTON SEATTLE MAR2003-DEC2006 ASST. GENERAL MANAGER BEST WESTERN TUSCAN INN SF SEPT 2000 - MAR 2003 FRONT OFFICE MANAGER SHERATON FISHERMAN’S WHARF JAN 1999 - SEPT 2000 DIR. OF GUEST RELATIONS ONTARIO AIRPORT MARRIOTT FEB 1998 - DEC 1998 ASST. FRONT OFFICE MANAGER WESTIN BONAVENTURE FEB 1998 - SEPT 1998 FRONT OFFICE MANAGER CROWNE PLAZA SEATTLE APR 1996 - FEB 1998 FRONT OFFICE MANAGER PLAZA PARK SUITES JAN 1993 - NOV 1995 FRONT OFFICE MANAGER KORMAN SUITES BUTTONWOOD SQUARE AUG 1990 - SEPT 1991 FRONT OFFICE MANAGER THE BARCLAY HOTEL JUN 1988 - JAN 1993 Education

FINANCE THE WHARTON SCHOOL, UNIVERSITY OF PENNSYLVANIA BUSINESS ADMINISTRATION UNIVERSITY OF CONNECTICUT

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