Data Entry Customer Service
Resume:
Kanesha Jordan
I'm interested in an employment opportunity within your organization
Toledo, OH 43620
****************@*****.***
I have over 20 years experience working with customers, and communication skills in fast working moving environments. I would like to apply and expand my talents in a position within your organization.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Front Desk Receptionist
H&R Block - Toledo, OH
January 2023 to Present
Answer phone, set appointments, check in clients, scan documents, etc. Sales Advocate/CSR
Boost Mobile - Toledo, OH
October 2021 to May 2022
• Sale cellphones and accessories, repair, activate, and assist with all customers cellphone needs. Clerical specialist
Lucas County Metropolitan Housing Authority - Toledo, OH February 2020 to April 2021
Assisting MHA with scanning clients files, filling papers, Data entry and helping with the transition of going paperless.
Customer Service Representative
Dick's Sporting Goods - Maumee, OH
October 2018 to December 2018
(Seasonal position) Take online orders, check order status, assist with finding online products, help with card points and all online sales and payments.
• Call center based
• Responded to inquiries and issues
• Kept records of customer complaints
• Responded to claim inquiries
• Data entry
• Verified quotes and customer orders
customer service representative
rac acceptance - Toledo, OH
August 2012 to March 2014
Responsibilities
Help customers, answer phones using Multiple lines, data entry, take payments in-store and over the phone, type up leases, credit, sales in-store and over the phone etc.. Accomplishments
I was one of the best sales person and salesman. I was known for awesome personality which and ability to providing great service and getting lots of sales. My store location had about 400-450 customers, about 300+ of those customers were my sales. I won almost all of contests. I made a great reputation for myself during my time of employment.
Skills Used
Customer service, sales
Volunteer Work
St Charles Hospital - Oregon, OH
May 2011 to January 2012
I volunteered on the labor and delivery floor were I would open the door for families, help with new babies, some data entry, and work with charts.
Assembler
NORPLAS INDUSTRIES - Northwood, OH
March 2005 to January 2006
I assembled the back license plate light on bumpers as they came down the line also inspected the bumpers for any lumps and paint or scratches loaded and unloaded bumpers onto Line as well as some machine operation.
Beauty Consultant
Elder-Beerman - Northwood, OH
April 2001 to March 2002
I worked inside of the Woodville mall at elder-beerman clinique counter where I did makeovers, weddings, gave beauty tips help customers of all walks of life. I provided great customer service as well as help people to feel good about themselves.
line worker
NICKLES BAKERY INC - Toledo, OH
April 1998 to May 1999
Responsibilities
inspecting, operating line, clean up, and packaging. Accomplishments
positive attitude
Skills Used
positive attitude, hard work, and dependability.
Education
Nursing in nursing
education center - Maumee, OH
2005 to 2005
Diploma
Rogers High School - Toledo, OH
September 1995 to June 1999
High school diploma or GED
Skills
• Customer Service (10+ years)
• Customer Care (10+ years)
• Call Center (10+ years)
• CSR (10+ years)
• Customer Support (10+ years)
• Telemarketing (10+ years)
• Cold Calling (10+ years)
• Clerical Experience (5 years)
• Nursing (5 years)
• Outbound Sales (5 years)
• B2B Sales
• Upselling
• Inside Sales
• Account Management
• Outside Sales
• Direct Sales
• Product demos
• Computer literacy
• Property management
• Sales
• Customer service
Links
http://****************@*****.***
Certifications and Licenses
Driver's License
Additional Information
I have excellent people skills, I work very effectively with other people, including my superiors,peers, co-workers, outside vendors, and customers.
I follow the most complex projects through to completion, with all details in order, and I require very little supervision.
I consistently strive to achieve new levels of performance at work, and I learn very quickly so I adapt easily to new working environments, new procedures, new technologies,and new policies.
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