Customer Service Transportation Driver

BYRON HACKETT

954-***-**** l ad5vwa@r.postjobfree.com l Miami Gardens, FL 33056

Professional Summary

Experienced and careful Transportation Driver with excellent driving and customer service records. High scheduling flexibility, including evenings, weekends, and most holidays. Mindful of and knowledgeable about all safety standards for large vehicle operation. Exceled at tasks of numerous internal divisions that ensured an rapid, accurate delivery of equipment, materials, and resources. Advanced expertise in reviewing invoices and shipping manifests which ensured full compliance with local internal regulations. Tracked records of identifying redundancies and maximizing resources to streamline operations. Proficient in a variety of logistics and supply management software. To include air brake and hazmat endorsements.

Core Qualifications

Superior experience in truck driving Extensive knowledge of defensive driving techniques Exceptional oral and written communication skills Ability to maintain strong professional relationships Able to perform all functions for motor vehicle operation Ability to lift and move object weighing up to 50 Lbs. Professional Experience

Republic National Distributing Company/ Driver- 4/2015 -2/2023

• Performed 25 deliveries per day, driving tandem and box trucks holding up 24k pounds.

• Recognized every year of tenure for 0 accidents

• Achieved customer service feedback with excellent communication and willingness to go the extra mile Pro/ Blue Rhino, Driver 2/2013 – 3/2016

• Loaded, secured, transported, delivered, and unloaded propane cylinders to and from specified destinations.

• Inspected vehicle and notifies supervisor of needed equipment, supplies, or routine maintenance.

• Prepared and maintains records in accordance with regulations and company procedures.

• Operated truck in accordance to established safety procedures.

• During daily interaction with customers provided exceptional customer service by supplying service information and answering inquires.

• Required on call rotation for after hours and weekend emergency deliveries or response. United Parcel Service 11/2013- 3/2015 UPS Driver helper

• Loaded and unloaded company products.

• Assisted drivers to find delivery locations.

• Compiled accurate delivery records and reports.

• Reported all delivery-related problems to senior staff.

• Effectively communicated with clients and customers to resolve complaints.

• Assisted with the unloading of the delivery vehicle at the end of each shift.

• Obtained clients’ and customers’ signatures as an acknowledgment of having received the delivered products.

• Ensured that all safety policies and procedures are adhered to. Sperry rail Services Inc. Rail Flaw Detector Operator 5/2008- – 2/2012

• Operated rail-flaw-detection machine aboard rail-flaw-detector-railroad car to detect defects in railroad tracks and analyze graphic recording to determine any and type of defect:

• Synchronize electronic recording equipment, meters, and other apparatus of rail-detector car or machine, using hand tools.

• Filled container located at base of rail-detector car with paint so that machine will automatically mark section of defective rail. Started machine and signals worker to operate rail-detector car along tracks.

• Analyzed graphic recordings to determine type of defects detected and prepares reports on findings.

• Replaced rolls of sensitized paper and tubes of ink as necessary. Tested electronic components of rail-flaw- detection machine, using tube and circuit tester.

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United States Army (various locations) - 8/1990 – 6/1992 Education & Training

Miami Norland Senior High School Diploma

1990

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