SUSAN CIEZNIAK
NEW BRITAIN, CT 06053
Experienced and reliable customer service officer with extensive experience providing assistance in a busy call center setting. Strong dedication to helping customers resolve issues and cultivating a positive image of the company. Excel in both team environments and alone.
WORK HISTORY
AMAZON FULFILLMENT CENTER WINDSOR, CT
2022- 2023
Energetic and reliable warehouse worker with experience working in shipping and receiving. ...
Conscientious warehouse worker with six years of experience in retail shipping. ...
HANCOCK PHARMACY MERIDEN, CT
2019-2020
*Critical and quick-thinking registered pharmacy technician with 4 years of experience in filling prescriptions, processing insurance claims, and providing unparalleled customer service in a fast-paced retail pharmacy.
LOGISTICARE NORTH HAVEN,CT
2016-2019
*Confers with customers or supervising personnel to address questions, problems, or requests for service or equipment.
MICHAELS’ TRATTORIA WALLINGFORD,CT
2014-2017
*Provide excellent customer services.
Always strive towards best customer satisfaction.
Greet customers and present menus.
Make suggestions based on their preferences.
Take and serve food/drinks orders.
Up-sell when appropriate.
Arrange table settings.
THERMOSPAS WALLINGFORD, CT
2010-2013
Attention to Detail.
Active Listening Skills.
Improving Customer Experience.
Building Customer Loyalty.
PositiIGHve Attitude.
Bilingual Customer Support.
Time Management.
Interpersonal Skills.
EDUCATION
EASTERN CONNECTICUT STATE UNIVERSITY 1996-1998
-MAJOR COMMUNICATIONS/ MINOR PSYCHOLOGY
LYMAN HALL HIGH SCHOOL WALLINGFORD, CT 1992-1996