Customer Service Office Clerk

Kimberly Wilson

Experienced Customer Service

Representative transitioning to Office

Clerk

Seeking an Office Clerk position to leverage my strong organizational skills, attention to detail, and customer service experience. Proficient in handling cash

transactions, managing incoming calls, and scheduling appointments. Holds an Associate's degree in

Accounting.

ad5vtj@r.postjobfree.com

Work Experience

Crew Member

McDonald's

May 2007 - April 2008 • Jaffrey

- Worked in various roles including grill, sandwich line, drive through and front end, showcasing versatility. - Maintained high standards of customer service and cleanliness. - Collaborated with team members to ensure efficient operations.

Service cashier and quick lube appt setter

Grappone Automotive Group Ford

January 2006 - December 2007 • Concord

- Managed incoming calls, ensuring proper distribution to respective departments. - Handled cash transactions for service customers, demonstrating strong attention to detail. - Assisted in scheduling LOF appointments, utilizing Reynolds and Reynolds system for efficient operations. CSR - Customer Service Representative

Concord Lincoln Mercury

September 2002 - June 2003 • Concord

- Processed transactions for service customers, maintaining high level of customer service. - Performed reception duties, including managing incoming calls and greeting visitors. - Assisted in stocking new and used vehicles, demonstrating organizational skills.

Education

Hesser College

Associate's degree in Accounting

April 1997 - June 1998 • Nashua

- Earned an Associate's degree in Accounting, gaining foundational knowledge in financial principles and practices. - Developed skills in financial analysis, budgeting, and financial reporting. - Gained proficiency in accounting software and tools.

Skills

Organizational Skills Customer Service Appointment Scheduling Accounting Cash Handling Reception Duties Attention to Detail

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