Data Entry Customer Service

ANGEL M POWERS

*** **** ******, *** *, HANOVER, PA 17331

717-***-**** ad5vra@r.postjobfree.com

Looking to advance my administrative skills in a remote setting after acquiring and developing interpersonal skills and gaining higher levels of responsibility through customer service that requires concentration to meet customer/employee-specific demands. Experience

Fleet Administrator August 2022 - present

Eastern Lift Truck Company York Pa

Handling day-to-day customer setups and requests. Tracking and verifying new equipment orders, Coding and consolidating daily and monthly invoices. Responsibilities

● Yale Vision/ Hyster Tracker Admin

● manage quotes, contact management, updates, portal housekeeping, and obtain product knowledge

● Parts ordering

● Order tracking

● Data entry

● Consolidation of bills and invoicing

● Email correspondence

● Fleet Management

● Assist with the data/reporting meetings that are held every quarter

● Assist with data collection (hours, conditions).

● Assist with reporting

● Data analysis

Client Care Specialist - Expediting Team December 2021 - July 2022 SDI INC Bristol, PA

To ensure a top-notch client experience through the on-time delivery of indirect material we procure for the clients while supporting a group of purchasing managers, client requesters, and suppliers. All while remote with minimal supervision. Responsibilities

Confirmed dispatched purchase orders with the suppliers

Proactively communicating any PO date or status changes with the client requestor

Tracking and tracing of POs from the initial confirmation to delivery.

Create, develop, and maintain daily client open PO files.

Ensure questions are routed to the appropriate team member.

Frequent contact with the supplier over the phone, and/or via email

Respond to requests concerning shipments promptly

Anticipate problem transactions and root cause for report to customer

Perform research on missed/ late PO’s deliveries to ensure remediation Route transaction/Data Entry Associate November 2020 - December 2021 Campbells Snacks Hanover, PA

Working as the liaison between the buyers and sellers assisting in the sale process and ensuring sale completion.

Responsibilities

Collecting and verifying required buyer’s business documents, ensuring the business complies with state regulations and requirements.

Adding collected data and Sending documents using Adobe.

Running credit checks and submitting loan applications.

Assisting administration on data entry projects such as adding new and Updating existing data files as the company transitions from Oracle to SAP.

Working alongside the Master data department.

Working remotely and independently.

Logistics Data Analyst December 2019 - January 2021 Tailored Brands Hampstead, MD

Actively working alongside the brokerage team to assist in coordinating imports from the vendor to the distribution center while meeting all Customs requirements. Responsibilities

Analyzing purchase orders and vendor documents for accuracy and retrieving any missing data for Customs compliance purposes.

Completing process procedures through the SAP system to verify and quantify the data of goods shipped and correct pricing per unit.

Compiling the final documentation for accounting and reconciliation teams and filing for future references.

Store Manager September 2017 – December 2019

Claire’s Hanover, PA

Successfully managing day-to-day operations and ensuring the meeting and exceeding of financial objectives, while ensuring compliance with safety and health policies. Responsibilities

Recruiting, training, and supervising sales staff.

Effectively adhering to customer requests and inquiries.

Overseeing pricing and stock control.

Maximizing profitability and motivating the sales team.

Liaising with head office.

Store Manager April 2016 – September 2017

Se Jolie by Simone Hanover, PA

Enhancing customer satisfaction by assessing and implementing business development strategies to encourage and maintain the highest level of customer service to meet sales targets. Responsibilities

Fluently reporting on buying trends and customer needs.

Propose innovative ideas to increase sales.

Conducting personnel performance appraisals to assess training needs and build career paths

Consistently maintaining outstanding store condition and visual merchandising standards. References Available Upon Request

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