Project Management Outside Sales

Maureen Arthur

Skills:

• Proficient in MS Office Suite, AutoCAD 2021, GIS maps, and accounting applications.

• Exceptional verbal and written communication skills, with a keen attention to detail.

• Proven ability to analyze complex problems and develop effective solutions.

• Strong administrative aptitude, with experience in project management, documentation, budgeting, CRM systems, and personnel management.

Experience:

December 2023 - Spectrum Outside Sales Rep

• Drove revenue growth through effective sales strategies, promoting and selling TV, internet, and phone services to local clientele.

• Demonstrated exceptional administrative skills in managing customer accounts, contracts, and sales documentation. Utilized CRM software to track leads, follow-ups, and sales progress. August - November 2023 Self-Employed

• Established and managed an innovative online business, showcasing the entrepreneurial spirit and administrative finesse.

• Implemented streamlined administrative processes, including inventory management, customer support ticketing systems, and financial tracking using QuickBooks. March - June 2023 - J5 Infrastructure Partners, Irvine CA OSP Design Engineer

• Orchestrated the planning and execution of telecom infrastructure projects for large-scale subdivisions, leveraging advanced GIS maps and design methodologies.

• Spearheaded administrative functions, including project coordination, documentation management, and budget oversight. Managed project timelines, resource allocations, and progress reporting.

May 2014 - March 2023 - Engineering Associates, Alpharetta GA OSP Design/Drafter Engineer

• Directed the design and implementation of various outside plant facilities, ensuring compliance with industry standards and regulations.

• Managed administrative tasks such as project scheduling, resource allocation, and financial reporting, optimizing project efficiency and profitability. Prepared and submitted project proposals, budgets, and progress reports to stakeholders. August 2011 - April 2014 - Power Engineers, Tempe AZ OSP/FM Facilities Engineer I

• Led the design and deployment of fiber optic networks, adhering to rigorous regulatory frameworks and quality standards.

• Provided administrative guidance to junior team members, fostering their professional development and growth. Conducted performance evaluations, facilitated training sessions, and managed team schedules.

March 2007 - January 2011 - Integra Telecom, Phoenix AZ Provisioning Specialist II

• Oversaw the provisioning and maintenance of complex telecom circuits, ensuring seamless service delivery and customer satisfaction.

• Managed administrative aspects of service orders, including documentation, billing, and customer communication. Coordinated with internal departments and external vendors to resolve technical issues and escalate complex cases. January 2011 - July 2011 - September's Bar and Grill, Mesa AZ Bartender

• Demonstrated strong organizational and multitasking abilities in a fast-paced hospitality environment.

• Handled administrative responsibilities such as inventory management, cash handling, and staff scheduling. Developed and implemented procedures for ordering supplies, managing payroll, and maintaining cleanliness standards.

Education:

• High School Diploma

• Various outside plant facility courses in telecom

• Purchasing management training

• Federal Acquisition Regulations training

• Financial management training (USMC)

• Wills and power of attorney training (USMC)

• Chemical, and biological warfare training (USMC) Leadership Experience:

• Served as a squad leader in the United States Marine Corps (1981 - 1989), demonstrating exemplary leadership and organizational skills.

• Acted as a professional trainer for AT&T, providing comprehensive guidance on administrative systems and procedures.

• Mentored engineering teams at Power Engineers, imparting valuable administrative insights and fostering a culture of excellence.

• Volunteered as a Girl Scout leader, guiding young individuals toward personal and leadership development through administrative mentorship and support.

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