Project Manager Specialist 1
Resume:
PMP - ****
TOSCA - Specialist *
ad5vo3@r.postjobfree.com
https://www.cognizant.com/us/en
C O N T A C T P R O F I L E
S K I L L S
E D U C A T I O N
W O R K E X P E R I E N C E
Project Managment
Leadership, Time-management,
Resourcefulness, Analytical, Critical Thinking
Risk Analysis, Negotiation, Communication,
Delivery, Budgeting, Adaptability, Executive
Reporting, Release Management, Team
Collaborations, Metrics collection, Quality
Management
Technical Skills
TOSCA Automation, SAP Hybris, SAP OTC/SD,
ECC, WMS, S4/Hana, Hybris, GxP
Compliance/Validation, AEM, LoadRunner,
Mobile App Testing, Digital analytics,
Selenium/Java, REST APIs, Splunk, Jira,
Mobile Apps, qTest, Agile/Scrum, Salesforce,
Apigee(API), Akamai
Masters in Science
Madras University
2001-2003
Specialized in Information Technolgy
Bachelors of Computers Applications
Osmania University
1999 - 2001
Specialized in Computer Applications
Sr. Project Manager - Deliveries
Cognizant Technology Solutions 2006 - Till Date
Accomplished and emotionally intelligent IT Manager with 18 years of experience driving digital transformations across diverse industries, including pharmaceuticals and retail. Certified in Emotional Intelligence, with a deep understanding of SDLC and proven expertise in QA Project Management and Delivery Management. Adept at delivering complex change programs within budget and schedule, while prioritizing business benefits and enhancing customer experiences. Skilled in building and managing culturally diverse teams, comprising permanent employees, contractors, and third-party testing services, to consistently deliver on commitments and improve value delivery. C E R T I F I C A T I O N S
R A M A K M A R K A P U R A M - P M P
C E R T I F I C E D P R O J E C T M A N A G E R
Clients - TJX, Peloton, DePuy, QVC, THD, Sanofi, Forest Labs, Merck, Nike Interface with support and upstream Development and Technical team resources to convey project issues and gain progress.
Ability to manage concurrent projects, activities and tasks under time constraints Ensuring that group process and workflow improvement initiatives and projects remain on schedule, are delivered with high quality, and achievement of team. Developed and maintained project timelines and resources during the length of the project according to improvement initiative plans. Directed onsite & offshore Project Delivery (automation and functional) of whole program which involves Webstore, Mobile Apps and Core with team of 50. Develop & Review Project Plans, test strategies, test plans, Project estimates and Scheduling Forecast working in conjunction with various stakeholders (including offshore/remote teams) to deliver on time.
Experience with methodologies including, but not limited to Agile, Scrum, Lean or Waterfall
Developed and maintained highly visible metrics reporting for group operational KPIs and improvement initiatives.
Developed operational scorecards to report on the effectiveness of improvement and incident prevention measure.
Maintain constant communication with the sales team regarding the status of the implementation and the overall satisfaction of the customer. Resource management onboarding and offboarding. Preparing training schedule for new resources.
Utilized REST APIs for integration validations between systems and services, enabling seamless communication and data exchange. Conducted EDI testing for the integration and validation of electronic data exchange between trading/third partners.
Collaborated with development and operations teams to integrate CI/CD practices into the SDLC, ensuring seamless delivery of software updates. Utilized Splunk for log management, data analysis, and monitoring, leveraging its capabilities for troubleshooting, security, and operational intelligence. Led digital analytics initiatives to track, measure, and analyze user interactions across multiple digital channels, including websites, mobile apps, and social media platforms.
Created customized reports, dashboards, and data visualizations to communicate findings and actionable recommendations to stakeholders, including marketing teams, product managers, and senior leadership.
Orchestrated on SAP SD - O2C functional testing and interface testing with Legacy and SAP systems.
Oversaw evaluating tools and provide recommendations backed by demonstrated use cases.
Managed and owned the Incident Management root cause analysis processes and develop visible reporting for progress implementing preventive measures for system incidents.
Communication with external customers on the status of support or incident mitigation and resolution and prevention initiatives and goals Facilitated E2E Testing and UAT cycles including 3rd party integration. Identify areas of process improvement and optimize reusable test suite, thereby reducing team regression testing execution time.
Mentor QA functional, Automation & performance engineers to understand and requirements in their projects.
Acquired proficiency in Pharma validation Projects (GxP, GMP, CFR 11 & FDA) Facilitated Release tracking and Release Management cycles internal and integration.
Rama Markapuram, PMP® LinkedIn
TOSCA - Specialist 2
Scrum Master - Internal Certification
Client - The Home Depot - SAP QA Manager
The Home Depot Canada has multiple programs that required delivery to a customer. The delivery component for these programs were managed separately, leaving THD with limited visibility to order routes, statuses and tracking. The Delivery Management System will be managing customer deliveries from store and e-commerce, allowing efficiency in the transportation network and improvement of processes in cross-functional teams. The implementation of this project will be carried out in different phases.
ROLES AND RESPONSIBILITIES:
Coordinate between THD SMEs, GIS team POCs, Business Users and testing team for dependencies such as business process documentation, test data, test environment, fixing of defects etc.
Capture and report engagement metrics and ensure adherence to service level commitments Client - Sanofi - SAP QA Lead
The SAP Platforms are being migrated from their current locations and platforms to new platforms (hardware, OS, and Oracle version) in Sanofi’s Next Generation Data Center. This process involves the Hardware Migration, Database Migration, Bolt-On Applications and Interfaces migrations, and SAP Application Migration amongst others. There will be multiple vendors working on these different pieces. The scope and objective of this to migrate the all applications and interfaces.
ROLES AND RESPONSIBILITIES:
Provide status updates to Sanofi’s QA manager & the PMO team Manage all testing deliverables of onsite/offshore team Review the artifacts created and provide support to other team members on functional & testing aspects Client - Peloton - SAP Automation Test Manager
Peloton is implementing SAP S/4HANA in multiple phases and looking for a partner to build test automation of their regression suite, perform dry run and create/remediate the End to End test automation scenarios. Peloton is also looking to introduce risk based testing by utilizing “Change Impact analysis tools”
(Live Compare) and increase the time to market and reduce the business risk by automating their end to end business process scenarios using Tricentis test automation tool Tosca, in areas O2C, Finance, Supply Chain, Quality Management and IS-Retail integrated with 3rd party applications. ROLES AND RESPONSIBILITIES:
Review automation scripts with Dev and Peloton IT team Implement Automation Testing best practices.
Provide Daily/Weekly status report to Peloton management regularly. Coordinate with Peloton for accessing test environment setup. Client - TJX - Digital Program/Mobile Apps - Project Manager The TJX Companies, Inc., the leading off-price apparel and home fashions retailer in the U.S. and worldwide, was ranked 75 in the 2022 Fortune 500 company listings. At the end of fiscal 2022, the Company had nearly 4,700 stores across nine countries and three continents, and five distinctive branded e-commerce sites. We operate T.J. Maxx and Marshalls (combined, Marmaxx), HomeGoods, Sierra, and Homesense, as well as tjmaxx.com, marshalls.com, homegoods.com, and sierra.com, in the U.S.; Winners, HomeSense, and Marshalls (combined, TJX Canada) in Canada; and T.K. Maxx in the U.K., Ireland, Germany, Poland, Austria, the Netherlands, and Australia, as well as Homesense in the U.K. and Ireland, and tkmaxx.com in the U.K. (combined, TJX International). ROLES AND RESPONSIBILITIES:
Co-ordination between Onsite and Offshore of 40 team members Responsible for the Delivery of whole program which involves 3 areas Webstore, Mobile Apps and Core Serve as first point of escalation for issue resolution. Schedule Forecasting meeting and submitting the forecast to the Management Handling over all the Mobile Automation and Web automation delivery Client - QVC - Digital Transmission - QA Test Manager QVC HD is a high definition simulcast feed of QVC, which broadcasts in the 1080i resolution format. QVC became the first shopping network to offer a native high-definition simulcast channel in May 2009. The 4:3 cut for its standard definition feed in this 16:9 presentation is made to the right of the screen rather than on both sides of the 4:3 frame, allowing the network to place its graphics fully to the left and lower portions of the screen to maximize camera presentation space. Serving a complete set of testing services from Smoke to Regression testing using both Manual and Automation Test strategy across the different journey teams defined above as well as provide security and performance testing services on-demand ROLES AND RESPONSIBILITIES:
Understand and analyze the requirements for Adobe Experience Manager (AEM) Migration from WCS Applications, Running backend endeca workflows, creating the complex quires in AEM Query Manager, Creating cartridges in Oracle Commerce Work Bench for product and validating the Data in reff app and common search. Prepare / Review the estimation for new enhancements, create test strategy, identify test scenarios, create/review test plan Liaising and working with development team for preparing the functional specification documents. Create test plan, test strategy, test scenarios and design test cases based on the functional
Provide support for user acceptance testing which involves ensuring technical specifications meet business requirements, which includes coordinating with team of developers, testers and onshore centers of excellence to ensure best practice standards were implemented. Involved in mentoring team members and new joiners in the project.
Conduct Business review meetings with Solution Managers and Process owners and convert functional requirements into QA Deliverables. Client - Merck - QA Lead
As one of the strategic initiatives in support of Merck's Plan to Win, COMET(Collaborating as One Merck to Enable Transformation) is designed to make Merck a more lean and flexible company worldwide and help Merck regain its position as a market leader in the pharmaceutical industry. Focused on creating common end to end business processes, COMET will utilize innovative business software from SAP, a global leader in business application software, which will allow the company to standardize many types of information. It will not only improve the efficiency and effectiveness of our operations, but also provide a foundation for better decisions and better insights into our business. The project is being executed in phases to deliver sets of applications for each phase. ROLES AND RESPONSIBILITIES:
As a Interface test Coordinator a Test schedule including all the members of different teams like Business, SAP, Middle ware - TIBCO & XI and Legacy, so that each modular testing comes out with the quality output. R A M A K M A R K A P U R A M - P M P
C E R T I F I C E D P R O J E C T M A N A G E R
P R O J E C T E X P E R I E N C E
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